Customer Care Agent

**Location**: **Johannesburg** **Salary**: **250,000** **Job Type**: **Permanent** **Reference**: **71431** **Job Summary**: Passionate about delivering excellent customer service? Our client has set itself apart by providing a refreshing face to the ever-growing young market. Owning, redeveloping and managing their portfolio in-house has allowed them...

**Reporting to** Customer Services Manager **Job Purpose** To accurately process and manage Critical Care orders, and serve as support to internal and external customers, investigating & solving customer issues/queries, ensuring output achieve, including: managing all order entry processes, performing customer services, building and maintaining good...

**Job description** Customer Care Consultant Needed Our company, One Source Direct, is searching for a Customer Care Consultant on behalf of Zoom Fibre. Main Purpose of the Job? Set and drive superior experience for Zoom Fibre Partners (ISP’s, resellers, internal and end users) through management of all customer escalations directed to ZF Partner...

Job SummaryWe are seeking a skilled Dutch Client Care Agent to join our team. The ideal candidate will be fluent in Dutch and English, with a strong customer service background and excellent communication skills.Key ResponsibilitiesTo provide inbound and outbound telephonic services to internal and external clients in a professional and efficient manner.To...

We are recruiting a Hospitality Call Centre Agent for an organisation based in the northern suburbs of Jo'Burg. - SA Citizen - Diploma in Administration or similar discipline - Experience within the hospitality industry or similar environment - Excellent communication skills - Strong computer literacy skills, especially in Excel - Must be able to...

Job Title: German Client Care AgentWe are seeking a highly skilled and fluent German speaker to join our team as a Client Care Agent. This is a fantastic opportunity to work with a dynamic and growing company, providing exceptional customer service to our clients.About the Role:The successful candidate will be responsible for providing inbound and outbound...

The incumbent would be required to respond to, resolve and log all viewer correspondence, monitor transmission, source relevant information, and promote the eMedia brand through excellent customer service. **Key Performance Area**: Interpersonal and team relationships: Build, support and maintain interpersonal and team relationships to ensure stable working...

Are you prepared to embark on an extraordinary journey with M-KOPA? We are on the lookout for someone to join our Customer Care team as a **Global Workforce Lead**. If you are **resourceful, organized, and proactive** about getting things done, you might be a fit for this exciting opportunity. In this role, your main objective will be to **support the...

National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function. At National Renal Care, we are committed to being an...

IGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for **Customer Care Representatives **to join their team in Johannesburg and Pretoria. **To qualify for this position, you need**: - Matric - Minimum 2 years of experience in a similar role - Excellent communication skills. - Telephone etiquette - The ability to...

Technical Schedular; Supports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further...

Supports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further assistance Updating...

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer,...

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer,...

Solugrowth is looking for Customer Care Consultants - Cold Calling This is a 12 months contract position. Must be able to travel to and from Parktown. **Responsibilities**: - Lead calling customers using a given phone directory to sell products - Using scripts to provide information about product’s features, prices etc. and present their benefits -...

Job DescriptionWe're looking for talented customer service agents to join the Catch Consulting team. This position is for an international telecommunications client. Ideally, we're looking for candidates with call centre experience in an industry with a recurring customer base (telecommunications, media, insurance, energy etc.)Please note, you'll be working...

Key Accountable Responsibilities Manage and direct the Customer Care team to achieve exceptionally high standards of customer care at every interaction with potential or existing clients. Ensure that SLAs are adhered to in client query resolution Ensure that the quality control of every interaction with the clients is as per the standard set. Analyse...

Key Responsibilities: - Address and resolve store-related queries in a timely and professional manner. - Assist with various marketing activities as needed, under the direction of the Marketing Manager. - Provide excellent customer service, ensuring a positive experience for all clients. - Maintain up-to-date knowledge of company products, services, and...

We're looking for talented customer service agents to join the Catch Consulting team. This position is for an international telecommunications client. Ideally, we're looking for candidates with call centre experience in an industry with a recurring customer base (telecommunications, media, insurance, energy etc.)Please note, you'll be working night shifts...

Gauteng, JHB - Central **Hyde Park, Gauteng. **Fast - growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team. - The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care...