Key Accounts Manager

2 weeks ago

Germiston, South Africa Industrial Bakeware Company (Pty) Ltd Full time

**Job Title: Technical Key Accounts Manager**

Company Overview:
We are a leading bakeware manufacturing company dedicated to providing high-quality products and services to our bakery clients around the world. Our commitment to excellence, innovation, and customer satisfaction drives everything we do.

Job Overview:
Primary Responsibilities:

- Provide exceptional client service to keyaccounts, including regular visits and communication.
- Prepare and deliver accurate quotations and bill of materials in a timely manner.
- Attend to technical call-outs promptly and effectively, resolving issues at client bakeries.
- Conduct sales forecasting, marketing activities, and lead generation to drive business growth.
- Handle sales administration tasks efficiently, including order processing and documentation.
- Maintain effective internal communication with the factory team to ensure orders are processed correctly and on time.

Qualifications, Skills, and Experience:

- Minimum of five years of sales experience, preferably in a technical or manufacturing environment.
- Tertiary education is beneficial.
- Strong interpersonal skills with the ability to build and maintain client relationships effectively.
- Confidence, excellent communication skills, and the ability to manage multiple clients simultaneously.
- Sales administration proficiency and attention to detail.
- Willingness to travel throughout South Africa.

Company Values:

- Integrity: Always act with honesty and integrity.
- Impact: Bring impact to your role and contribute to the company's success.
- Innovation: Embrace innovation in every aspect of your work.
- Quality: Maintain a focus on delivering high-quality products and services.
- Customer Focus: Prioritize customer satisfaction and exceed their expectations.
- Candid Communication: Foster open and honest communication within the team.

Key Performance Indicators (KPIs):

- Customer growth and retention rates.
- Customer satisfaction rate.
- Effectiveness of communication with clients and internal teams.
- Efficiency in sales administration tasks.

Opportunities for Growth:
There are several opportunities for growth and advancement within our company, particularly within sales, operations or commercial departments.

To apply, please send your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role.

**Salary**: R35 000,00 - R50 000,00 per month

Application Question(s):

- Do you have technical field experience and if so please elaborate?
- What is your current notice period?

**Education**:

- Bachelors (required)

License/Certification:

- Drivers license (required)

Ability to Commute:

- Germiston, Gauteng (required)

Ability to Relocate:

- Germiston, Gauteng: Relocate before starting work (required)

Willingness to travel:

- 75% (required)

Application Deadline: 2024/02/29
Expected Start Date: 2024/04/01

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