Call Centre Team Leader

**About Shared Mobility Africa**: Mobify Tracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Call Centre Team Leader to join our rapidly growing team. If you are enthusiastic about managing and leading a team of customer service representatives to ensure exceptional customer service experience, we want to...

**What will you do?** - Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches target by monitoring individual performance on a constant basis. Very knowledgeable on all aspects of the products, processes and systems. Mentors team and gives constant real-time support in terms of...

**Job Duties/Responsibilities will include**: The Senior Call Centre Sales Manager will be responsible for overseeing Sales Operations. The Senior Call Centre Sales Manager will be driving the management team, agents and employees to grow the department sales each month by communicating, sharing new strategies aligned with the business initiatives and...

This is an exciting opportunity to work in an inbound only environment! **Responsibilities include**: Taking inbound calls and ensuring all customer queries are dealt with in an efficient and professional manner Building great rapport with customers and finding solutions for any issues that arise Nurturing long term customer relationships as well as...

**Job Context**: Servest Corporate Shared Services has a vacancy for **Call Centre Agent **reporting to the client care desk team leader. You will answer incoming calls from customers who require any of our services, respond to enquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. **Minimum...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales. We are looking for a Call Centre Agent to join our team and take...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

**Purpose of the job**: Supervising of teams and ensure adherence to all company policies and procedures. **Main objectives of the Call Centre Agent Supervisor**: - Always maintain excellent customer relations and have a professional attitude - Communicate with relevant stakeholders and other departments as needed on order specifications, additional needs,...

**Main Purpose** The Call Centre Agent will plays a vital role in receiving inbound calls and respond to customer complaints. To contact current and potential customers from the formal or informal trade by telephone to solicit sales orders. Attend to customer queries and complaints. **Key Responsibilities** - **Communication & stakeholders**...

Job OverviewiSON Xperiences is seeking an experienced Call Centre Consultant to join our team. This role involves providing exceptional customer service through inbound calls and emails, resolving customer queries efficiently, and maintaining accurate records.

Gauteng, Midrand - R 20 000 - R 25 000 Plus CommissionLeading Direct Marketing enterprise seeks an experienced Call Centre Manager, based in Midrand **Minimum requirements**: - Matric certificate will be required - 5+ Years' Experience in an Outbound/Direct Selling Call Centre Environment will be required - 2-3 Years in a Managerial role will be required -...

Gauteng, Midrand - R 10 000 - R 12 000 Monthly Call Centre Consultant Midrand R10 000 - R12 000 CTC Call Centre Consultant needed for a HUGE client in the Printing services industry **Minimum requirements: - Matric - Entry level position; 1-2 Years experience in a similar role - No qualification is needed, but good telephone mannerisms and PC experience...

CALL COORDINATOR **Job Purpose**: To allocate, monitor and manage calls received for support and ensure completion of the service within the clients SLA. Manage Clients/Users requests and communicate with users and Engineers to coordinate service. **Required: Qualifications** Grade 12 Business Administration or Call Centre Certificate A+ and N+...

Knowledge of the dental trade is desirable however not essential. - A strong sales background is essential, with experience in coaching and mentoring team members and good team leadership experience and skills. - A minimum of 2 years team leader/supervisor experience - Can demonstrate a high level of commitment to customer care values when dealing with...

**KEY RESPONSIBILITIES** - Achieve sales targets grow our product in profitable and sustainable manner. - Communicating job requirements and performance standards to others - Conducting performance feedback meetings - Ensure sales targets are met. - Build and maintain relationships with relevant stakeholders. - Identify and meet stakeholder needs, including...

QUALIFICATIONS: - Experience & Ability: - Must have minimum Matric qualification- - A strong sales background is essential, with experience in coaching and mentoring team members and good team leadership experience and skills.- - A minimum of 2 years team leader/supervisor experience- - Excellent telephone manner- - High level of computer skills- - Strong...

Gauteng, Midrand - R 450 000 - R 640 000 Annually Cost To Company (Market related, Negotiable) Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Matric or equivalent 6 -8 years' experience in the...

Creating and implementing operational strategy, sourcing leads and managing other aspects of the call Centre’s daily operation to Insurance products - Ensure that all operations is handle and implemented according to complying to product license - Must be able to work under supervision the appointed Key Individual. - Monitoring random calls - Quality...

Who are we? - Grade 12/Standard 10/NQF 4 Minimum Experience Required - Minimum 5 years short-term insurance experience - Minimum 3 years Claims experience - 2 years Supervisory/Management experience - Solid understanding of the claims system and claims procedures: inclusive of claims, investigations, procurement and legal department processes - Motor and Non...