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Area Product and Channels Manager

9 months ago

Parktown, South Africa The Church of Jesus Christ of Latter-day Saints Full time

The Product and Channels Manager helps to increase the reach of The Church of Jesus Christ of Latter-day Saints. They help to prioritize Christ
- centred messaging through a centralised area product approach. This will help to communicate with one voice to priority audiences, thereby assisting the work of salvation and exaltation in the Area
- Helps originators and departments prepare and develop all products to be culturally relevant consistent with messaging, channel strategy, and audience needs.
- Creates and develops products roadmaps and plans, initiate effective awareness campaigns, identify, and mitigate product risks, and align scope with budget and schedule.
- Provides a voice for product needs for all audience needs as they relate to Area growth.
- Assists in the development of an area communication plan with input from all relevant departments. The plan reflects the global prophetic and area vision, direction, priorities, deliverables, and timelines.
- Utilises various forms of research to understand how the product can bring the most value and have the best impact for its audiences.
- Works closely with the area correlation role to certify all area product plans.
- Oversees the measurement of the timing, quality, and impact of all area communication.
- Develops comprehensive audience personas that outline the audiences and their needs.
- Helps with the reputation management and SEO work in the area to make Church content more findable for current and future audiences.
- Must be in possession of a Temple Recommend and/or be worthy of one.
- Bachelor's Degree in Communication-related field or equivalent (i.e., Public Relations, Communication, Marketing, Social Sciences).
- At least seven years of professional-level related work experience. Highly motivated with a pragmatic business acumen; proficient in decision-making and negotiation.
- Extensive experience in product lifecycle management.
- Skilled at utilising research methods and strategies to understand and address audience needs.
- Exceptional Project management skills.
- Excellent communication and executive presentation skills.
- Ability to think critically, proactively identify, define, and solve complex problems.