Sales Executive

1 week ago

Cape Town, South Africa Proactive Recruitment Full time

Our client provides superior Sales and Service of Electronic Scales, Automated Weighing, Wrapping and Labelling Systems, Thermal Printers, Inspection Equipment, Self-Adhesive Labels and related Consumables for both the Retail Supermarket Industry as well as the Food Manufacturing Industry. Duties include maintaining and growing the market share in respect of the corporate franchise, certain supermarket chains and independent client bases within the designated area.

**KEY RESPONSIBILITIES include the following. Other duties may be assigned.**

**Sales & Marketing**
- Increases sales and market share by:

- Actively canvassing and cold calling extensively by area on all potential customers as allocated on the Account Allocation Chart.
- Actively acquiring new and opposition franchisees (Spar and OK Foods) and growing the Market Share;
- Replacing equipment older than 5 years;
- Advising clients on and selling new value-adding products that could enhance their businesses.
- Obtaining planned rollouts for the year from clients in the designated region, and targeting new franchise stores through meetings, visits and cold calling for marketing and sales purposes.
- Negotiating pricing with clients within given parameters.
- Calls to between 10 and 15 customers per day (i.e. ±60 per week).
- Keeps the market share reports updated.
- Selling of all equipment & consumables to customers as per the budget.
- Visit customers Monday to Thursday, and meet with the Branch Manager on Fridays for Sales management meetings.

**Project Management**
- Ensures that service is provided to new clients and that installations are done effectively and in accordance with the Installations Checklist:

- Check that invoicing is done correctly from the sales order filled out by the Sales Executive and that the invoice, together with the Checklist, is competed.
- Checks and ensures that signed confirmation is received from the Service Manager and the customer representative that installation has been done effectively.

**Customer Relations**
- Maintains sound relations with existing clients by visiting and/or calling each at least 4 visits annually.
- Ensures that clients are satisfied with the service provided, and reports problems to the relevant Service Manager and escalates to the Branch Manager if needed.
- Manages customer complaints and ensures effective resolution of issues to maintain sound customer relations.

**Reporting and Feedback**
- Regularly meets with the Branch Manager to discuss his Results and Sales Metrics. I.e. the 1st Friday after release of Sale Metrics (±2hrs), thereafter every Friday (±30mins).
- Does formal written report back to the Branch Manager by updating the minutes of every meeting at every meeting.
- Reports to the Branch Manager at the end of each week on events and activities of each day of the past week, which include clients visited, status of clients, and general comments. (Skynamo Report)
- Updates and maintains the accuracy of the Spar Members List.
- Updates and maintains the accuracy of the OK Foods Members List.
- At meetings also discuss general strategy to be followed in terms of new products launched and exhibitions.
- Sets up and arranges meetings between customers and international suppliers when required.

**Cost Management**
- Provides inputs in respect of areas of responsibility to the Branch Manager and/or Finance Department annually and when required, to ensure effective compilation of the overall budget.

**QUALIFICATIONS, EXPERIENCE and KNOWLEDGE**: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum req - Grade 12.

At least 2 - 3 years of sales experience.

Salary and benefits: Car allowance contribution of R4000 per month. There is a basic salary and a commission structure in place.

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