Restaurant Service Manager

2 months ago


Camps Bay, South Africa Tych Business Solutions Full time

**Job ID**: 90965**Date Posted**: Posted 5 mins ago**Location**: Camps Bay**Job Title**: RESTAURANT SERVICE MANAGER - CAMPS BAY - WESTERN CAPE

**Minimum requirements**
- Matric
- Food and Beverage /Hotel Management qualification advantageous
- Previous experience in the same or similar position in 4/5 star property
- Familiar with the duties and responsibilities for the Food and Beverage department
- MS Office (Word, Excel and Outlook) essential
- Opera experience advantageous
- Micros experience advantageous

**Duties and responsibilities**
- Ensure that the service levels are maintained and sustained in the restaurants
- Manage dining rooms
- Communicate with service, kitchen and reception staff regarding special requests, events and guest needs
- Respond efficiently and accurately to customer complaints
- Organise and supervise shifts
- Appraise staff performance and give feedback to improve productivity
- Ensure compliance with safety and sanitation regulations
- Control operational costs and identify measures to cut waste
- Implement policies and protocols that will maintain future restaurant operations
- Ensure all employees are working within the outlined operational standards
- Report on financial performance, inventory and personnel
- Produce management reports as required
- Be familiar with the guest staying in the hotel
- Upsell F&B, accommodation and tourism services
- Inform all guests of current specials and upcoming events
- Rostering
- Training and testing of staff
- Ensure stock control system is maintained
- Do duty manager shifts
- Sign off stock takes
- Gratuity control and allocation
- Micros day and report accounts to be balanced
- Cash up



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