Food and Beverage Service Manager
2 weeks ago
Village N Life is a leading Tourism and Hospitality company based in Camps Bay.
If you thrive on a company culture that focuses on growing their staff through career development and staff incentives, this is the company for you.
The Bay Hotel is currently seeking a Restaurant Supervisor to join our dynamic team
The Restaurant Supervisor is responsible to lead the team in flawless, friendly and memorable service for our esteemed guests.
To succeed in this role, you will need:
- Matric
- Hotel School Diploma (advantageous)
- Previous experience in the same or similar position within the luxury hotel sector
- Familiar with the duties of the Food and Beverage / Restaurant department
- MS Office, Opera and Micros experience essential
- Good communication and management skills
- Excellent Food and Beverage knowledge
Duties and responsibilities
- Ensure service levels are maintained and sustained in the Restaurant and Front Office
- Ensure staff training is updated and signed
- Operate and present according to the guidelines of the Culinary Host.
- Fully responsible for the beverage results
- Control and manage all Enquiries and Memberships
- Manage all VIP events
- Be familiar with guests staying at the hotel and walk
- Ensure that all SOPs and policies are adhered to on property.
- To ensure that restaurant's reservations book and database is maintained
- Upsell F&B, accommodation, and tourism services
- Inform guests of current specials
- Recognise guests who regularly visit the bar/restaurant
- Maintain dress code standards
- Conduct performance appraisals
- Implementation of the SOP's
- Progressive discipline in conjunction with HR
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