Food and Beverage Service Manager

7 months ago


Camps Bay, South Africa HotelJobs.co.za Full time

Village N Life is a leading Tourism and Hospitality company based in Camps Bay.
If you thrive on a company culture that focuses on growing their staff through career development and staff incentives, this is the company for you.

The Bay Hotel is currently seeking Food and Beverage service Manager to join our dynamic team.

The service Manager is responsible for providing friendly, tentative and timely service in order to create an exceptional experience. To assist in the day to day running's of the restaurant and to help ensure the Village & Life concepts, manuals, SOPS and LOGS are kept current and implemented at all times.

**Minimum Requirements**
- Matric
- Hotel School Diploma (advantageous)
- Previous experience in the same or similar position within the luxury hotel sector
- Familiar with the duties of the Food and Beverage / Restaurant department
- MS Office, Opera and Micros experience essential

**Duties and responsibilities**
- Ensure service levels are maintained and sustained in the Restaurant and Front Office
- Ensure quality and concepts are implemented and maintained
- Ensure stock control system is in place
- Operate and present according to the guidelines of the Culinary Host.
- Ensure operational implementation of menu and wine policy as advertised by the Food and Beverage Custodian
- Fully responsible for the beverage results
- Co-ordinate and secure all functions and events
- Maintain the Facilities Management manual that would be handed to you
- Producing management reports as required
- Be familiar with guests staying at the hotel and walk
- To ensure that restaurant's reservations book and database is maintained
- Upsell F&B, accommodation, and tourism services
- Inform guests of current specials
- Recognise guests who regularly visit the bar/restaurant
- Take responsibility of sales and targets of special events
- Schedule staff hours and assign duties for staff
- Establish standards for personnel performance and customer service
- Training and testing of staff
- Conduct performance appraisals
- Progressive discipline in conjunction with HR



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