Junior Property Administrator

2 weeks ago

East London, South Africa Ability Recruitment Full time

**Job Information**:
Industry

**Real Estate/Property Management***

Work Experience

**1-3 years***

Currency

**ZAR***

City

**East London***

Province

**Eastern Cape***

Country

**South Africa***

Postal Code

**5201**

Leasing Admin:

- Ensure accurate leasing administration, billing, and timely processing of receipts/refunds.
- Maintain tenant files.
- Ensure billing corresponds to lease.
- Allocate tenant receipts.
- Investigate all un-allocated receipts and clear against tenant accounts.
- Process corrections of misallocations and unidentified receipts on a daily basis.
- Ensure invoice/statements are issued timeously and rental and accruals and receipts are accurate at all times.
- Ensure that pre-billing reports are checked for accuracy and approved for the next rent roll.
- Ad-hoc invoicing
- Manage processing of refunds when required.
- Customer Liaison:

- Proactively manages tenant collections & ensures excellent customer service is delivered.
- Maintain good relationships with all tenants in portfolio.
- Collection of monthly rentals due for portfolio.
- Reconciling of accounts.
- Following up daily, weekly, and monthly to ensure that debtors adhere to terms of payment.
- Ensure that queries on any outstanding balances and/or other issues are attended to by the relevant team leader and follow-up on balance of payment where required.
- Diarize payment arrangements for all outstanding balances and follow up telephonically on the agreed date.
- Proactively engage with tenants, creating and maintaining professional relationships though structured communication and meetings.
- Handling of tenant queries/complaints ensuring customer service SLA’s are always adhered to.
- Effective relationship management ensuring that accounts are paid on time.
- Accounts Payable Administration:

- Ensures accurate accounts payable and cashbook processing for portfolio.
- Reconciles processed work by verifying entries and comparing system reports to balances.
- Record account expenses by cost centre and invoice details.
- Ensuring all vendor paperwork and accounts are up to date.
- Maintain accounts by verifying and posting account transactions.
- Full cashbook function including:

- Reconciliations between bank and ledger balances.
- Review cashbook to ensure there are no duplicated items.
- Following-up and clearing of reconciling items.

**Requirements**:

- Grade 12
- Diploma in Finance/ Accounting or Public Administration (Advantageous)
- SAGE Experience
- MDA Experience

**GOVERNMENT SECTOR experience essential

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