Property Admin Supervisor
2 weeks ago
**REQUIREMENTS**:
- 2-3 years in a similar role
- Property industry and utilities understanding essential
- Minimum junior level management experience
- Intermediate Excel skills
- Experience in customer service
- SAGE/MDA experience advantageous
DUTIES:
Property Administration:
- Property administration for own portfolio:
- Leasing administration, billing and receipts/refunds
- Tenant collections
- Tenant relations
- Accounts payable/receivable (debtors and creditors) and cash book reconciliations
- Oversee and streamline billing processes.
- Ensure month-end closing of the billing group functions.
- Maintain and implement quality assurance for all processes.
- Respond and mitigate billing escalations.
- Upload tenant charges into MDA and reconcile to the accounting system.
- Assist with ensuring invoices are delivered to customers accurately and in a timely manner.
- Ensure invoices are uploaded to third party bill systems on time and accurately.
- Observe and adhere to established processes, procedures, policies, and guidelines.
- Team building and training.
- Assist with AR related special projects as necessary.
- Weekly and monthly ledger reconciliations, aging review and reporting to direct supervisor.
- Review monthly delinquency notifications to revenue team.
- Confirm and reconcile customer disputes as they pertain to payment of outstanding balances due.
- Provide excellent & considerate customer service to external and internal customers.
- Meet defined department goals and collection metrics.
- Provide weekly/monthly detailed collection status to management.
For more information please contact:
**Ryan Coston
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