Head of Sales: Merchant Cash Advance

2 weeks ago


Johannesburg, South Africa H&S Labour Brokers Full time

Lead and manage the sales team to achieve revenue targets
- Develop and implement sales strategies and processes to increase revenue and profitability
- Train and coach sales representatives to improve performance and productivity
- Build and maintain relationships with key clients and partners
- Monitor and report on sales activities and performance metrics
- Ensure compliance with all company policies, procedures, and regulatory requirements
- Provide exceptional customer service to clients and respond to inquiries in a timely manner
- Conducting monthly performance reviews with KAMs.
- Effectively addressing customer complaints and timeously communicating feedback thereon to the COO.
- Monitoring and managing the Re-Advance closing ratio of the KAM team.
- Conducting weekly sales team meeting to discuss sales performance figures, customer feedback reports and challenges experienced in the market.
- Conducting weekly one-on-one performance counselling meetings with identified KAMs.
- Conduct half-day co-travels with each KAM once a month.
- Monitoring the general day-to-day administration KPIs of KAMs to ensure adherence to report deadlines (client visit feedback reports, client gift and entertainment reports, client progress reports).
- Monitoring lead submissions by KAMs to Business Coordinators
- Drafting and submitting General Operations Reports

**Qualification**
**and Experience**
- Bachelor's degree in business or related field required; Master's degree
- preferred
- 5-7 years of experience in merchant cash advance sales or a similar role
- 3-5 years of experience in sales management or leadership role
- Proven track record of meeting or exceeding sales targets
- Ability to develop and implement effective sales strategies and processes
- Familiarity with underwriting principles and practices
- Proficient in Microsoft Office Suite and data analysis
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong attention to detail and accuracy
- Ability to maintain confidentiality and handle sensitive information

Should you meet the above requirements, please upload your CV to our website


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