Merchant Growth Analyst

5 days ago


Johannesburg, South Africa Uber Full time

**About the Role**

The Merchant Growth Analyst role is a unique opportunity to have a direct impact on the success of Uber Eats in South Africa. You will support the South African business and Merchant team by developing a deep, quantitative understanding of local market dynamics, analyzing Merchant behaviors, experimenting with different growth tactics & products to determine which ones work optimally, and jumping on challenges as they emerge.

**What You'll Do**
- **Improve or innovate new processes** by identifying operational areas of improvement to keep the Merchant team as efficient as possible
- **Lead projects **that leverage data and analytics to develop an in-depth understanding of our Merchants (compelling 'stories' and synthesized insights) and acquisition/growth funnel performance. Identify opportunity areas, influence cross-functional partners, and execute projects to deliver sustained and material growth
- **Provide insights** to understand the business context and market opportunity, surface gaps and opportunities, and develop business plans to build cross-functional alignment on actions to improve Merchant's success and business growth
- **Own data analysis and visualization**, and communicate the outcomes/insights to various stakeholders to aid strategic decisions that lead to improved Merchant experience
- **Understand, track, and improve **metrics such as Merchant lifecycle, quality, and profitability
- **Develop, maintain, and communicate** detailed reporting models to assist decision-making for promotions, acquisition, engagement, and re-engagement of Merchants.

**Basic Qualifications**
- 5+ years of working experience with proven and relevant experience in consulting, analytics, or operations is preferred
- Bachelor or advanced degree in Finance, Engineering, Business Administration or equivalent
- Strong critical thinking, organizational, and analytical skills with a demonstrated ability to prioritize & manage multiple initiatives & requests simultaneously in a fast-paced environment
- Problem-solving: Being able to solve issues that involve people, things, and processes by using logic, common sense, and data.
- Collaborate: Work with internal and external customers to create new ways for merchants to grow on the platform and improve their growth, understanding how to marry the goals of Uber Eats and the merchant for mutually beneficial programming

**Preferred Qualifications**
- Proficiency in Excel/ Google Sheets & SQL
- Management consulting, business growth operations, or strategy work in a large organization (2+ years preferred)



  • Johannesburg, Gauteng, South Africa Uber Full time

    About the RoleThe Merchant Growth Analyst role is a unique opportunity to have a direct impact on the success of Uber Eats in South Africa. You will support the South African business and Merchant team by developing a deep, quantitative understanding of local market dynamics, analyzing Merchant behaviors, experimenting with different growth tactics &...


  • Johannesburg, Gauteng, South Africa Bidvest Bank Full time

    Merchant Solutions Sales and Service Consultant - Johannesburg Merchant Solutions Sales and Service Consultant - Johannesburg Responsible for achieving Acquiring & Merchant Sales targets for the relevant region, Inclusive of cross-selling of all other banking products & services, in order to ensure continuous customer & product growth.Managing relationships...


  • Johannesburg, South Africa Vodafone Full time

    . When it comes to growing talent,  we're number 1.  The number 1 Top Employer in South Africa.  Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: The role purpose of the Growth Manager Acquiring is to drive Merchant Engagement, across the POS Acquiring base with the goal to grow and retain revenue. Your...


  • Johannesburg, South Africa Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

  • Winter Intern

    3 weeks ago


    Johannesburg, South Africa Visa Full time

    Company Description At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the...

  • Strategy Analyst

    2 weeks ago


    Johannesburg, Gauteng, South Africa Centurion Growth Full time

    Reporting Line is to the Strategist Group StrategyJob overviewOur client is a large group that provides financial advice and insurance related products. They are looking for a talented and driven individual to support the Group Strategy function. The role involves engagement with wide-ranging stakeholders including business executives and senior management...

  • SOC Analyst

    3 weeks ago


    Johannesburg, South Africa Centurion Growth Full time

    SOC Analyst (QRADAR Threat Hunter) Job Description Summary Be able to engage with stakeholders to drive containment, remediation and resolution. **Skills**: Good planning, organisation, analytical and report-writing skills. Ability to work with diverse cultural and professional backgrounds. **Attributes**: Strong interpersonal and communications skills...

  • Capital Analyst

    2 months ago


    Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: **purpose**: - FirstRand Limited (FirstRand) is the holding company of the FirstRand group of companies. These companies are engaged in diverse financial services activities in the areas of retail, corporate, investment and merchant banking, asset and property management. The capital management...


  • Johannesburg, South Africa Edge Growth Full time

    **Job purpose**: Responsible for supporting the operational management of investment funds managed by Edge Growth Ventures. Accountable for the reporting and delivery of operations, finance, compliance, stakeholder management, and legal procedures to ensure seamless business delivery of fund operations and administration. The Fund Operations Analyst is...


  • Johannesburg, Gauteng, South Africa Edge Growth Full time

    Job purpose:Responsible for supporting the operational management of investment funds managed by Edge Growth Ventures. Accountable for the reporting and delivery of operations, finance, compliance, stakeholder management, and legal procedures to ensure seamless business delivery of fund operations and administration.The Fund Operations Analyst is responsible...

  • Capital Analyst

    2 weeks ago


    Johannesburg, Gauteng, South Africa FirstRand Full time

    About us, purpose, experience and qualificationsabout us:purpose: FirstRand Limited (FirstRand) is the holding company of the FirstRand group of companies. These companies are engaged in diverse financial services activities in the areas of retail, corporate, investment and merchant banking, asset and property management. The capital management team is...

  • Settlement Analyst

    4 weeks ago


    Johannesburg, South Africa Flutterwave Full time

    **Flutterwave** was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient borderless manner. **The Role**: We’re working on...


  • Johannesburg, Gauteng, South Africa NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...


  • Johannesburg, Gauteng, South Africa Jobking Full time

    Our client is a well-established, listed company with extensive interests in the South African mining industry. Based in Johannesburg, they're looking for a special individual to join them as an Analyst and contribute to the essential Growth and Strategic Development function.You'll be the custodian of the business' strategy and originate, assess and develop...


  • Johannesburg, South Africa L'Oreal Full time

    **KEY JOB ACCOUNTABILITIES**: 1. Assessment of value growth opportunities to drive turnover and Gross Margin via pricing, product mix and channel mix for the eight brands in the CPD portfolio. - 2. Recommends value growth opportunities interventions to Marketing, Commercial and Finance. - 3. Leads and structures regular RGM reviews with different...


  • Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Business Segment: Business & Commercial Banking Location: ZA, undefined, Johannesburg, Fourways Boulevard To grow and retain a portfolio of high-value Growth Segment relationships through partnering for growth by proactively providing a high-end differentiated service and value-adding solutions. Qualifications Experience Required3-4 years experience as a...


  • Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Business Segment: Business & Commercial Banking Location: ZA, undefined, Johannesburg, Fourways Boulevard To grow and retain a portfolio of high-value Growth Segment relationships through partnering for growth by proactively providing a high-end differentiated service and value-adding solutions. Qualifications Experience Required 3-4 years experience as a...


  • Johannesburg, South Africa Boardroom Appointments Full time

    **Key purpose**: We are looking for a Junior System Operations Support Analyst to join our Systems Operations (SysOps) team. The SysOps team is responsible for monitoring and ensuring the high availability and high reliability of our critical operation systems. These systems are crucial to Merchant Capital to achieve their goals and be successful in todays...


  • Johannesburg, South Africa Onafriq Full time

    **Who We Are** Onafriq is an omnichannel network of networks, making borders matter less by providing our partners with a single pathway to unlock the full power of cross-border and cross-platform payment solutions. With a network spanning 40 African markets, Onafriq connects over 500 million mobile money wallets, 200 million bank accounts, and 300,000...

  • Quality Analyst

    3 weeks ago


    Johannesburg, South Africa NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...