Merchants Academy: Business Development Consultant

3 weeks ago

Johannesburg, South Africa NTT Ltd. Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

This position is responsible for identifying, driving and securing new business for Merchants Academy

**Working at NTT**

Sales

- Identifies and drives sourcing and consulting opportunities through external channels against a defined sales target
- Defines and develops proposals through the appropriate engagement model
- Identifies the appropriate decision-making forum to facilitate effective and efficient decision-making
- Presents sales proposal to the prospective client’s appropriate level of management in order to secure the account
- Identifies delivery risk and ensures mitigation through the defined Merchants governance processes and protocols.
- Leads negotiations in respect of all commercial propositions in order to secure a favourable conclusion for Merchants Academy
- Drives sales process to contract finalisation
- Reports on progress towards achieving revenue targets and ensures achievement of financial goals
- Secures appropriate pipeline of opportunities and leads the development of the channel for future potential relationships

Research and Analysis
- Develops and refines engagement models and solutions matched to market needs
- Develops an understanding of the Merchants Academy market and it’s dynamics in order to leverage knowledge to secure sales
- Researches and analyses competitors’ methodologies, costings and service delivery in order to identify, develop and leverage differentiation
- Researches and gathers data on prospective client business, including decision-making processes, and internal and external organisational influences
- Attain and maintain expert knowledge of the Merchants Academy solution set.

Client Relationships
- Grow market share
- Maintains and updates CRM database
- Creates and adheres to sales processes and procedures, designed to increase conversion rates and student registration experience
- Demonstrates advanced product knowledge
- Meets with clients, both in and out of the office
- Works towards KPI’s and achieving targets
- Identifies opportunities for new business within the market
- Pays attention to competitors and their activities within the industry
- Builds long-term relationships with new and existing customers
- Ensures that all administration is up to date and is in line with compliance
- Brand Ambassador for the Merchants Academy - grow brand awareness and build relationships

Knowledge
- Matric and relevant qualification
- A minimum of 3 - 5 years experience in training and development contact centre solutions or tertiary training with a proven track record in consistently achieving/exceeding targets
- 3-5 years sales experience
- 3 years customer service experience
- Driver’s license and own reliable transport, must be willing to travel
- Ability to network, build relationships within the corporate and education sectors
- Maintain relationships with current clients

**Skills**:

- Negotiation (L3)
- Oral and Written Communication (L3)
- Entrepreneurial Thinking (L3)
- Analysis (Generic)
- Technical Expertise (L3)
- Networking (L3)

Attributes
- Impact
- Tenacity

**What will make you a good fit for the role?**

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.

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