Manager: Ict Service Desk

**Job Advert Summary**: **About SABS** The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS); promote quality in connection with commodities, products and services; and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the...

**Job Advert Summary**: **Purpose Statement** To develop, implement and manage all ICT Service Desk and End-User Support and activities, reporting and strategies on behalf of the SABS to support strategic objectives and business operations. **About SABS** The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South...

**Job Advert Summary**: **Purpose Statement** To deliver effective 1st line support to SABS ICT users and to conduct maintenance of ICT equipment at SABS sites to ensure the optimal functional of ICT systems and infrastructure. **About SABS** The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National...

Manage service deliveryprovider/s to deliver a stable and sustainable level of first level IT support. Manage transformation within the IT Service Desk relating to new technologies and refined processes. ITSM (IT Service Management). IT Operations Frameworks (E.g., ITIL). IT Service Delivery Management. Project Management. DevOps. Agile...

Job Title : Chief ICT Service Management OfficerWe are seeking an experienced Chief ICT Service Management Officer to lead our ICT service management team in providing high-quality services to our organization.Job Summary:To develop and implement effective ICT service management strategies that align with the organization's goals and objectives.To oversee...

Job title : General Manager: ICT Service Management (Operations) Job Location : Gauteng, Pretoria Deadline : January 04, 2025 Quick Recommended Links Jobs by Location Job by industries MINIMUM REQUIREMENTS NQF Level 8 qualification: Information Technology / Information Systems / Computer Science. Certification: ITIL Foundation ITIL...

**Gauteng**, Tshwane (Pretoria)** **(Market related, Negotiable)** The ICT Manager plays a crucial role within the ICT infrastructure team, providing strategic leadership and oversight. Responsible for driving the development and implementation of ICT strategies aligned with organizational objectives, they lead a team of skilled IT professionals, fostering...

This position will under the leadership of the ICT Service Support Lead, diagnose, repair, and maintain hardware and software components to ensure the smooth running of computer systems. The responsibilities include installing and configuring computer hardware and being the strong point of contact for IT Infrastructure service support within the company. One...

**Purpose of the Job**: To provide first point of contact for IT services and assist clients with hardware and software related technical issues and to provide on-site or remote IT technical assistance including troubleshooting of IT issues. The person appointed to this position will report to the Infrastructure Manager. **Key Performance Areas**: - Manage...

**Brief description** The main purpose of this position is to manage the daily operations and activities of the South African Reserve Bank (SARB) Information Technology (IT) Service Desk. **Detailed description** - Manage the daily operations and activities of the SARB IT Service Desk to ensure that all IT service requests and incidents are addressed in a...

**Purpose of the Job**: To provide administrative support to the Department and to ensure that office operations within the Information and Communication Technology (ICT) Division are efficient and successful in supporting business activities. The person appointed to this position will report directly to the Departmental Head: ICT Application,...

Define the structure and roles necessary for effective technology delivery. - Establish daily, weekly, monthly, and annual cadences for technology delivery. - Manage performance for IT/ICT staff, including training, mentorship, and professional development. - Oversee project management, including definitions, timelines, and tracking for all ICT...

Position Overview:This role requires a dynamic IT professional capable of frequent interaction with technical and non-technical employees, suppliers, and stakeholders. The ICT Manager will provide leadership and technical expertise to CTU Training Solutions' technology operations, managing systems and infrastructure to support a growing business. The role...

Position Overview: This role requires a dynamic IT professional capable of frequent interaction with technical and non-technical employees, suppliers, and stakeholders. The ICT Manager will provide leadership and technical expertise to CTU Training Solutions' technology operations, managing systems and infrastructure to support a growing business. The role...

Ensures that the company’s ICT systems are available, secure and functionally reliable and that clients and other authorized users are provided with support in order to use the ICT systems effectively and to act as a coordinator on the operation of the ICT systems. **Key Performance Areas**: - Manage employees as appropriate within the division to...

**Job Purpose**: The position requires a hands-on technical leader who is responsible for delivering a world-class support experience for staff, clients, and other external parties. The manager is expected to get into complex technical issues while thinking about the big picture. The Service Desk Manager’s primary objective is to rapidly resolve issues...

We are looking for a highly motivated, resourceful individual with a “Can Do” attitude and strong work ethic to join our ICT Helpdesk team. **YOU WILL BE RESPONSIBLE FOR**: - Logging call details accurately on the active service desk, do first line resolution, and escalate calls to 2nd line support when required. - Assist in optimising 1st line...

**Job Advert Summary**: Reporting to the Chief Digital Officer, the incumbent will design and develop programs aimed at improving municipal Digital and ICT capability maturity. To provide advice and guidance to municipalities on how to lead, manage, govern, and operate ICT functions in a digitally evolving world. **Minimum Requirements**: - Stakeholder...

**Information Technology ~ Networking / Infrastructure IT ~ Planning and Coordination** **Pretoria** ***: **Senior Advisor: Municipal ICT Services - Pretoria-Permanent - Salary**: **R 662,576 - R 1,104,294** **Role Overview** Reporting to the Chief Digital Officer, the incumbent will design and develop programs aimed at improving municipal Digital and ICT...

**Purpose of the Job**: The ICT Contract Management Specialist will manage the contract lifecycle within the ICT services and cybersecurity domains. This role will focus on contract drafting, negotiation, formulation, and Service Provider Contract management, ensuring compliance with legal requirements, corporate governance, and risk mitigation. Central...