Ict Manager
2 weeks ago
Define the structure and roles necessary for effective technology delivery.
- Establish daily, weekly, monthly, and annual cadences for technology delivery.
- Manage performance for IT/ICT staff, including training, mentorship, and professional development.
- Oversee project management, including definitions, timelines, and tracking for all ICT initiatives.
- Develop, monitor, and report on the IT/ICT budget.
- Maintain strong vendor management across all ICT needs.
- Handle problem and incident management to ensure seamless technology operations.
- Manage hardware and software lifecycle, from procurement to retirement.
- Create and enforce documentation and policies governing IT/ICT processes.
- Ensure IT/ICT integration into all aspects of the business through interpersonal collaboration and communication.
**Technical Delivery**
- Ensure availability, performance, security, and ease of use for internal systems and infrastructure.
- Oversee unified communications and datacentre contracts, and manage ISP provisioned services like MPLS and DSL.
- Direct higher-tier support for Microsoft 365, Mountain Box/OpnSense NGFWs, Ubiquiti Network Solutions, and Microsoft Dynamics 365, Microsoft Server.
- Own and enforce the internal system security policy, data governance, and compliance.
- Develop and implement Business Continuity and Disaster Recovery plans, ensuring regular maintenance and testing.
- Conduct monthly reporting to Directors on IT/ICT activities, issues, and achievements.
- Own the cybersecurity function for the organization, requiring an understanding of systems and platform security.
- Lead interoffice communication and programme management of the Internal Systems Roadmap.
- Manage procurement and deployment of end-user devices.
**Health and Safety Compliance**
- Ensure compliance with Health and Safety legislation, prioritizing the safety of self and others in all technology interactions.
**Desired Experience & Qualification**
- Must-Have Skills and Experience_
- 5+ years in a technical lead or senior technical role.
- 3+ years of experience managing Microsoft 365 (certifications preferred).
- 2+ years of experience in mid-tier enterprise networking (certifications preferred).
- 2+ years in systems and platform security (certifications preferred).
- 3+ years of experience in a management role, including experience with Agile development and product management methodologies.
- Proven success in influencing stakeholders at all organizational levels with a diverse blend of influencing styles.
Contact Number: 012 301 5370
Pay: R50 000,00 - R70 000,00 per month
Application Deadline: 2024/12/07
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