Night Duty Manager

2 months ago


Cape Town, South Africa The Good Human Full time

**Balancing Financial Transactions**: Reconcile the day's financial transactions, including room charges, restaurant tabs, and any other revenue streams.Ensure that all payments, cash, credit cards, and other transactions are balanced and posted correctly to the system.
- **Running End-of-Day Reports**: Run audit reports that summarize the hotel’s financial activity for the day, such as occupancy,sales, and expenses. Generate reports for management on night shift operations.
- **Front Desk Duties**:Handle guest check-ins and check-outs. Respond to guest inquiries, requests, and complaints. Process reservations and cancellations, if necessary.
- **Security and Safety**: Ensure the safety and security of the hotel by monitoring the premises and responding toemergencies during the night. Conduct property walks to check for anything out of the ordinary.
- **Preparing for the Next Day**:Set up systems and reports for the upcoming day’s operations (e.g., assigning rooms, preparingguest folios). Coordinate any early morning check-ins or check-outs.
- **Communication with Other Departments**: Communicate any important overnight incidents or guest issues to the morning staff. Prepare detailed shift handovers.
- **Handling Cash Deposits**:Collect, reconcile, and deposit cash collected during the day’s operations.
- **Assisting in Special Requests**: Address special requests, such as room service or wake-up calls, during the night shift.

**Job Types**: Full-time, Permanent

Pay: Up to R10 000,00 per month

Application Question(s):

- How many years of experience do you have in a hotel environment?
- Have you ever been in a Night Auditing/Duty Manager/Receptionist position before? If not, please don't apply.

**Education**:

- High School (matric) (preferred)

Application Deadline: 2024/09/20


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