Night Manager

4 weeks ago


Cape Town, South Africa Newmark Hotels Full time

**Title: Night Manager**

**The Onyx Hotel, Cape Town**

**DUTIES & RESPONSIBILITES**
- Ensure that all company policies, procedures & SOPs are adhered to
- Carries out a detailed audit on the previous day’s business & verifies the revenue taken
- Verify Daily House Activity report & ensure that all arrivals have checked into the Hotel and that guest folios have been opened
- Produce emergency back-up reports which will enable the hotel to function manually if the computers are down
- Responsible for the security of the hotel at night
- Assist Front-office Manager, Duty Managers & Reception staff with the processing of all front desk procedures
- Assist Front-office Manager in maintaining good relations & good impressions of the hotel
- Check that all departures for the day have checked out or makes sure that they are checked in again when stays are extended
- Balances pre-lists received by Reception during the day
- Processes revenue allocation from all-inclusive Guest Bills to other departments
- Checks the Guest Folio Pits to ensure all dockets have been processed and allocated to the correct bill
- Ensures that guest bills are correct and have the correct documentation attached prior to the departure of the guest
- Closes down the point of sale equipment, which links F&B Sales outlets with the Front Office system in accordance with laid down procedures
- Prepares guest key audits and establishes if any keys for vacant rooms are missing
- Completes several other audits of rates, Food and Beverage Control, Laundry Charges and House Accounts
- Prepares an end of shift Hand Over for other departments
- Makes management aware of any irregularities found during the Night audit shift
- Be available to work extra hours if circumstances require
- Ensure that excellent customer service is delivered at all times
- Ensure safety of all guests and attend to issues promptly
- Any other duties that may be required

**CORE COMPETENCIES**
- Good team player
- Act in good faith & in the best interest of the Company at all times
- Must be able to provide & ensure an overall guest service
- Presentable & reliable
- Previous night auditor/manager experience
- OPERA experience essential

**Experience**:

- Night Manager/Auditor: 1 year (required)

Application Deadline: 2024/11/02


  • Night Manager

    5 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Please note that this position is open to South African citizens only and requires a valid driver’s license.** A four star hotel in Cape Town, is seeking an inspiring, empowering, and results-oriented Night Manager. This role requires a leader with a passion for service excellence, maintaining standards, and achieving financial goals. Duties and...

  • Night Manager

    2 weeks ago


    Cape Town, South Africa Hilton Full time

    Night Manager A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure...

  • Night Manager

    3 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Duties and Responsibilities** - Overseeing all hotel operations during the night shift - Managing guest check-ins and check-outs - Handling guest inquiries and resolving issues promptly - Ensuring security protocols are followed and addressing any security concerns - Coordinating with other departments to maintain high service standards - Conducting...

  • Night Manager

    1 month ago


    Cape Town, South Africa One&Only Cape Town Full time

    Night Manager (13700) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...

  • Duty Night Manager

    1 week ago


    Cape Town, South Africa The Glen Boutique Hotel and Spa Full time

    Duty Manager/Night Audit. Assistance of guests through the night and night admin and finance reporting.


  • Cape Town, South Africa Edge Personnel (Pty) Ltd Full time

    The successful applicant will be required to: Manage at night in the absence of Duty Manager, Night Manager or General Manager Provide effective, excellent guest service Assist in Front Desk duties, including check-in and checkout of guests Support and assist Night Manager in the day-to-day operations Uphold staff appearance and grooming...

  • Night Manager

    2 months ago


    Cape Town, South Africa Hilton Full time

    Night Manager - EMEA A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Night Manager, you will oversee the night-hour supervision of the Front Office Team to...

  • Night Manager Mp

    5 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities...

  • Night Auditor

    3 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    A 5* wine estate and hotel in Stellenbosch is seeking a dedicated Night Auditor to join their team. This establishment offers a tranquil environment, surrounded by beautiful vineyards, and is known for its luxury accommodation, exceptional service, and fine dining experiences. **Key Responsibilities**: - Conduct nightly audits of hotel transactions to...

  • Night Manager

    4 weeks ago


    Cape Town, Western Cape, South Africa Career Custodians Full time

    Job Title: Night ManagerCareer Custodians is seeking a Night Manager to join our team at The Bay Hotel, a luxury hotel based in Camps Bay. The successful candidate will be responsible for assisting guests with their overnight requests and balancing accounts from the day shift.Key Responsibilities:Check in guests and manage any requests they might haveEnsure...

  • Duty Manager

    3 weeks ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Duty Manager (Night Shifts)** A boutique hotel in the Southern Suburbs is seeking a dedicated and experienced Duty Manager to oversee operations during night shifts. **Key Responsibilities**: - Manage and oversee all hotel operations during night shifts to ensure smooth running and guest satisfaction. - Conduct guest check-ins and check-outs, handle...

  • Night Duty Manager

    2 months ago


    Cape Town, South Africa The Good Human Full time

    **Balancing Financial Transactions**: Reconcile the day's financial transactions, including room charges, restaurant tabs, and any other revenue streams.Ensure that all payments, cash, credit cards, and other transactions are balanced and posted correctly to the system. - **Running End-of-Day Reports**: Run audit reports that summarize the hotel’s...

  • Night Auditor

    1 month ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **REQUIREMENTS**: - At least 1 years’ experience in a 4* or 5 - Front Office position of Receptionist, Night Auditor - Computer literate - Front Office, Reservations, Cashiering & Reporting - essential - Previous Auditing Experience an advantage - Computer Literate - Windows and experience in Word and Excel essential - Excellent Communication Skills -...

  • Night Auditor

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    We are looking for a diligent Night Auditor to join our hotel staff. You will be responsible for bookkeeping and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift. Night Auditor Responsibilities: - Keeping hotel financial records...

  • Night Duty Manager

    5 months ago


    Cape Town, South Africa Global Talent Solutions Full time

    Night Duty Manager Leading property management company is looking for a night duty manager for a commercial and residential building based in Cape Town CBD **Responsibilities**: - Respond to and co-ordinate nighttime emergencies i.e., plumbing/electrical failures etc. - Call the emergency/after hour contractors etc. - Ensure guards are alert and at their...

  • Night Chef

    2 weeks ago


    Cape Town, Western Cape, South Africa The Royal Portfolio Full time

    Job Title: Night ChefThe Night Chef at The Royal Portfolio is responsible for managing the night shift in our busy hotel from 23:00 – 08:00. This role ensures that all guest and hotel requirements are met and maintained at the highest standards of the company.Main Responsibilities:Assist the Executive Chef and Senior Sous Chefs in maintaining and managing...

  • Night Chef

    1 month ago


    Cape Town, Western Cape, South Africa The Royal Portfolio Full time

    Job Title: Night ChefThe Night Chef at The Royal Portfolio is responsible for ensuring the smooth operation of the kitchen during the night shift. This role requires a high level of organization, communication, and leadership skills to manage a team of kitchen staff and maintain the highest standards of food quality and service.Main Responsibilities:Assist...

  • Night Auditor

    5 months ago


    Cape Town, South Africa One&Only Cape Town Full time

    Night Auditor (11670) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...

  • Night Manager

    3 months ago


    Cape Town, South Africa Newmark Hotels Full time

    **Title: Night Manager** **The Onyx Hotel, Cape Town** **DUTIES & RESPONSIBILITES** - Ensure that all company policies, procedures & SOPs are adhered to - Carries out a detailed audit on the previous day’s business & verifies the revenue taken - Verify Daily House Activity report & ensure that all arrivals have checked into the Hotel and that guest...

  • Night Auditor

    4 days ago


    Cape Town, South Africa Belmond Full time

    As a Night Auditor at Mount Nelson, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you’re looking to develop your skills and be part of the future of luxury,...