Manager: Project and Change Management

2 months ago

Menlyn Park, South Africa Assupol Life Ltd. Full time

**Duties & Responsibilities**:
**Leadership**
- Lead, mentor, and manage a team of project and program managers fostering a collaborative and high-performance work environment.
- Emphasis on lead by example in respect of values and staff coaching and development.
- Engage IT resource managers to ensure projects are adequately resourced.
- Track project/program budget by executing a high degree of financial discipline across the portfolio of projects.
- Prioritize the use of project managers for the achievement of successful delivery of projects.
- Provides leadership in the recommended resolution and/or escalation of issues that may impact project scope, schedule or budget.
- Identify and manage delivery risk control process, pursue issue and risk resolution and communicate status and escalations to senior management, business stakeholders and operational management
- Identify and understand issues, dependencies, and concerns; obtain and compare information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
- Develop and build a community practice that supports a culture of learning and knowledge sharing and improvement opportunities

**Project Management**
- Lead and maintain the implementation of project management processes, methods, tools, guidelines and standards to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery.
- Co-ordinate, oversee and/or undertake impartial project reviews and health checks to ensure the overall delivery progress of projects, addressing actions and requirements arising from these reviews.
- Planning program and project management, including tracking deadlines, managing project conflicts, and working with resource managers to assign team members to various deliverables.
- Regularly review and evaluate opportunities to improve the program/project management and change management best practices to achieve higher maturity

**Change Management**
- Develop change management strategies to support project implementations, organizational transitions, and other initiatives.
- Identify potential risks and anticipated points of resistance and develop specific plans to mitigate or address concerns.
- Support communication efforts by designing and delivering communications related to change initiatives.
- Provide coaching and support to project managers, change agents, business leaders and managers to execute change implementation plans.
- Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes.

**Financial Management**
- Track and report on project portfolio performance, providing a comprehensive, and prioritized view of all projects
- Monitor Project operational and capital expenses to ensure achievement of cost efficiency and acting to correct any adverse variances.
- Track project management documentation related to enhancements and ensured stakeholder approvals for enhancements.

**Stakeholder Management**
- Collaborate with stakeholders to improve program and project delivery.
- Monthly Management Reporting on Projects and Change management activities.
- Leads regular interactions with the project sponsor to inform, alert, negotiate and maintain a continuing good relationship and shared vision for the program outcome.
- Engage with vendors and suppliers to track overall progress on project initiatives, discuss issues and risk.

**Formal Education**:

- Matric (Grade 12)
- Bachelor’s degree, Higher Certificate / Diploma in IT or relevant
- Project management certification e.g. PMP, CAPM, PRINCE 2, Safe Agile, SCRUM
- Change Management Certification.
- ITIL

**Experience**:

- 5 - 8 years’ experience in IT and/or Project Management.
- 1 - 2 years’ experience managing a group of Project Managers or Scrum Masters.
- 1 - 2 years managing change on projects.

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