Specialist: Change and Release Management

3 months ago


Menlyn Park, South Africa Assupol Life Ltd. Full time

**Change Control**
- Creates and Maintains Policies and processes relating to Change Control Management
- Drives adoption of policies and procedures
- Chairs Change Advisory Board
- Compiles the CAB meeting agenda and minutes
- Engages IT and stakeholders for necessary arrangements for system downtime
- Validates all information is correct and change meet the requirement before approving it for tabling at the CAB
- Conducts annual reviews of Change control policies
- Conducts training for Change Control processes
- Provides support for Change control during audits
- Identify and highlight risks addressed in CAB
- Provided monthly reports on changes
- Communicates regular with stakeholders on high impact or emergency changes
- Compiles trend analysis reports on change results
- Ensures that SACM has updated all necessary configuration items before closing off changes

***2**. Release Management**
- Creates and Maintains Policies and processes relating to release management
- Drives adoption of policies and processes
- Facilitates the release schedules and arrangements with business stakeholders
- Ensures relevant stakeholders are available to assist with post implementation testing
- Ensures all information post a release is documented on changes
- Provides visibility to Management and Stakeholders on successful and failed changes
- Setup meetings for releases

3**. General**
- Provides support to ITSM
- Provides support to incident and problem management
- Provides support to ITAM teams

**Formal Education**:

- Matric
- Degree or relevant qualification in Information technology or similar

**Technical/ Legal Certification**:

- A+
- ITIL Foundation
- ITIL Asset Management (Advantage)
- ITIL Release Control and Validation V3 or
- ITIL Service Transitioning V3
- ITIL V4 Create, deliver and Support (Advantage)
- ITIL V4 Drive Stakeholder Value (Advantage)
- Kepner Tregoe problem solving or similar (Advantage)
- Advanced Microsoft Office

**Experience**:

- 3 years’ experience working with Change Control and Release Management
- IT environment (Advantage)



  • Menlyn Park, South Africa Assupol Full time

    Description - **Change Control** - Creates and Maintains Policies and processes relating to Change Control Management - Drives adoption of policies and procedures - Chairs Change Advisory Board - Compiles the CAB meeting agenda and minutes - Engages IT and stakeholders for necessary arrangements for system downtime - Validates all information is correct and...


  • Menlyn Park, South Africa Assupol Full time

    Description **Duties & Responsibilities**: **Leadership** - Lead, mentor, and manage a team of project and program managers fostering a collaborative and high-performance work environment. - Emphasis on lead by example in respect of values and staff coaching and development. - Engage IT resource managers to ensure projects are adequately resourced. - Track...


  • Menlyn Park, South Africa Assupol Life Ltd. Full time

    **Duties & Responsibilities**: **Leadership** - Lead, mentor, and manage a team of project and program managers fostering a collaborative and high-performance work environment. - Emphasis on lead by example in respect of values and staff coaching and development. - Engage IT resource managers to ensure projects are adequately resourced. - Track...


  • Menlyn Park, South Africa Assupol Life Ltd. Full time

    **Incident Management** - Creates and Maintains Policies and processes relating to IT Incident Management Lifecycle - Drives adoption of policies and procedures - Drives a collaborative approach when dealing with incidents to achieve and 85% success rate in incident resolution - Engages IT and stakeholders to ensure incidents are resolved as quickly as...


  • Kempton Park, South Africa SMART NETWORK Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES This role directly supports company objectives and contributes to identifying, analyzing & developing value-adding and robust solutions for current & prospective customers. The Role directly supports the company objectives of effective change management across multiple streams, projects and Business Objectives. Ensuring...


  • Menlyn Park, South Africa Assupol Life Ltd. Full time

    Purpose Statement Responsible for leading and executing incident and problem management in IT and driving a 85% success rate on incident resolution against the SLA 1. Configuration Management - Creates and Maintains Policies, processes and standards relating to Asset management and Configuration Management - Drives adoption of policies, procedures and...


  • Menlyn Park, South Africa Assupol Full time

    Description Purpose Statement Responsible for leading and executing incident and problem management in IT and driving a 85% success rate on incident resolution against the SLA - 1. Configuration Management - Creates and Maintains Policies, processes and standards relating to Asset management and Configuration Management - Drives adoption of policies,...


  • Menlyn Park, South Africa Assupol Life Ltd. Full time

    Main Outputs and Responsibilities for this position: 1. Monitor and control server hardware and software - Determine server needs by function - Propose hardware specifications - Set up and test server - Implement on live network - Monitor and maintain server - Monitor server resources - Patch management **Above also applies to special projects 2. Manage...


  • Menlyn, South Africa Imizizi Full time

    Job Description:We are seeking a highly skilled SAP Technical Operations Specialist to join our team at Imizizi. As an experienced professional in the field of SAP technical operations, you will be responsible for ensuring the availability and performance of our SAP infrastructure and associated databases.Main Responsibilities:SAP Technical Administration:...


  • Menlyn, South Africa Jobted ZA C2 Full time

    Which qualifications/experience do we need for the role? - Proven knowledge/experience with the following technologies: Unix, Oracle, SAP ABAP and JAVA based systems on NetWeaver release - Proven experience with SAP system health checks, dump/trace analysis and monitoring tools - Strong experience in Solution Manager Configuration for systems CHARM and E2E...


  • Menlyn, South Africa Imizizi Full time

    Which qualifications/experience do we need for the role?Proven knowledge/experience with the following technologies: Unix, Oracle, SAP ABAP and JAVA based systems on NetWeaver release Proven experience with SAP system health checks, dump/trace analysis and monitoring tools Strong experience in Solution Manager Configuration for systems CHARM and E2E...


  • Kempton Park, South Africa F & G Sourcing Specialist Full time

    Our **Tooling Clients** is currently looking for a **Communication Specialist**based in **Kempton Park** **Salary: R15 000 - R20 000 per Month** This is an EE position - must reside in Johannesburg **Requirements**: - Must reside within the Gauteng Province - Minimum of 2 years practical experience in a relevant industry - Matric or equivalent - Relevant...


  • Kempton Park, South Africa Trinity Recruitment (Pty) Ltd Full time

    Calling all Industrial Engineers! Our international client in the logistics, transport and supply chain industry needs an experienced Business Change Manager to join their dynamic team. B.Eng Industrial Engineering Degree / B.Com Logistics & Supply Chain degree Experienced in business process management in the logistics supply chain and/or transport...


  • Menlyn Park, South Africa Pinpoint One Human Resources Full time

    **Location**:Menlyn **Purpose**:The SENIOR CLAIMS SPECIALIST is accountable to oversee the effective and efficient administration of all claims processes and systems within the organisation to deliver a high level of customer satisfaction. The role is also expected to drive the implementation of the business operating model across the processing...

  • Senior Hair

    1 week ago


    Menlyn Park, South Africa Beautician and Physician Full time

    2 years+ experience as salon manager - 3-4 years’ experience as somatologist - Health and Skincare diploma Manage all aspects of the salon, including, staff management, quality control, client bookings, client experience, stock control and orders & trainings **Opening Hours**:Monday to Friday 09h00 - 18h00 | Saturdays and Public Holidays 08h00 - 16h00 |...


  • Menlyn Park, South Africa Assupol Life Ltd. Full time

    **1.** **Manage the recruitment and selection process** - Provide input into the design and development of talent sourcing strategies - Attract and source suitably qualified talent ensuring EE stats and requirements are met - Provide guidance to line managers on talent sourcing and acquisition tools - Manage internal talent sourcing process - Use appropriate...


  • Menlyn Park, South Africa Assupol Life Ltd. Full time

    . Main Outputs and Responsibilities 1. Generate new business (TCF) - Identify new groups and clients - Prepare quotations - Do presentations to market Assupol Group Schemes products & services - Close the deal with client - Complete relevant documentation for submission - Check completeness & correctness of client information - Check compliance with...

  • Specialist: Network

    7 months ago


    Menlyn Park, South Africa Assupol Life Ltd. Full time

    1. Strategy and Planning - Create and maintain the enterprise’s robust Network architecture design. - Drive the evaluation, development and implementation of network standards, procedures and guidelines to accommodate multiple platforms and diverse system environments. - Test, evaluate and install network enhancements to ensure that they are the best...

  • Specialist: Network

    7 months ago


    Menlyn Park, South Africa Assupol Full time

    Description - 1. Strategy and Planning- Create and maintain the enterprise’s robust Network architecture design. - Drive the evaluation, development and implementation of network standards, procedures and guidelines to accommodate multiple platforms and diverse system environments. - Test, evaluate and install network enhancements to ensure that they are...


  • Menlyn Park, South Africa Assupol Life Ltd. Full time

    **Duties & Responsibilities**: **Responsible for calculating value over time (contribute to company objectives)** - Understand company strategic objectives to identify where IT can make a difference - Liaise with business to understand requirements for any new systems or updates to existing systems - Engage with developers to ensure the business requirement...