Credits & Returns Clerk
21 hours ago
We are currently recruiting for a dynamic, energetic and strong individual who will be responsible for all the aspects of the reverse logistics process.
**Duties and Responsibilities (including but not limited to)**
- Ensures daily responsibilities are completed in a timely manner while maintaining accuracy.
- Ensures adherence to Standard Operating Procedures for credits and returns and maintains safe departmental work practices.
- Report all discrepancies or operational challenges to appropriate departments and continuously monitor until issues are resolved; escalate when necessary.
- Responsible for the receipt, checking and crediting of returned goods.
- Record and check quantity and quality of goods returned
- Addresses defective or discontinued goods for proper disposition
- Ensures the quantity to be processed matches the quantity on return note
- Capture and reconcile credits on the system
- Resolve queries relating to returns
- Ensures returned goods are checked accurately and placed in designated place
- Performs other duties as assigned to meet business requirements
- Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing, and self-development.
- Grade 12
- Degree/National Diploma or equivalent in Administration/Logistics/Warehouse Management or at least 3 - 5 years of experience of which at least two were spent in a supervisory role in a similar environment with proof of consistent career advancement
- SAP working experience - beneficial
- Wax WMS experience - beneficial
- Ability to work with a high degree of accuracy
- Knowledge of stock management
- Customer Service Orientated
- Excellent Computer Skills (Word, Excel, Outlook, SAP)
- Leadership and decision-making skills
- Excellent written and verbal communication skills
- Strong problem solving and organizational skills
- Excellent Mathematical and Literacy skills
**Salary**: R12,000.00 - R15,000.00 per month
Ability to commute/relocate:
- Gauteng, Gauteng: Reliably commute or planning to relocate before starting work (required)
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