Receptionist and Personal Assistant

4 weeks ago

Rosebank, South Africa SPARK Schools Full time

SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively.

The blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.

SPARK Schools is a high growth, mission and values-driven entrepreneurial organisation, operating 20 primary schools, 4 high school and serving over 15,000 families in 2023. We are looking for dynamic people to join our team.

**Purpose of Role**:
The purpose of the Support Office Receptionist and Personal Assistant at SPARK is to focus on all of the Support Office Operations. Ensuring that the office is running as smoothly and efficiently as possible, while meeting the expectations of all the different teams.

**Reports To**: Network Operations Manager

**Responsibilities**:
**Support Office reception**:

- Welcoming all visitors to the Support Office
- Answering the SPARK main telephone line and ensuring all calls are routed or returned as required
- Maintaining an accurate Support attendance register, visitors log and relevant visitor arrangements

**Support Office operations**:

- Managing the Support Office space, for example booking meeting rooms
- Planning in-house and offsite functions for SPARK Support
- Organizing refreshments and catering and setting up for functions
- Maintaining the SPARK Support Culture which includes Town Hall Meetings, SPARK Lite and other activities that bring teams together
- Assisting in the onboarding process for new hires
- Maintaining the Support Office supplies - tracking consumables, ensuring all supplies are available and limiting waste
- Completing periodic asset (furniture and equipment) counts
- Managing the Support Office budget, including reconciliations and recommending cost saving initiatives
- Managing the Support Office parking allocations and landlord relationships
- Contributing to the Generation and maintaining the policies for all office operations
- Managing the Support Office operations and hospitality team
- Managing the receipt and sending of courier parcels and deliveries
- Maintaining office operations including logging tickets for required repairs and maintenance, overseeing renovations and maintenance projects, ensuring the building adheres to health and safety standards, and maintaining security of the facility - tracking access
- Participating in committees, for example the SHE committee
- Ensuring the Support Office is neat and tidy at all times - including all cupboards, store rooms and content displayed on the walls

**Personal Assistant duties**:

- Booking travel, accommodation, car hire and transport for Support employees
- Providing ad hoc administrative support to CEO and COO (e.g. printing, reconciliations, research, ticket logging, typing)
- Managing overarching business calendars - for example tracking dates of school terms, events, functions, employee birthdays

**Requirements**:
**Qualifications and Criteria**:

- Relevant Certification, Diploma or Degree in Office Administration/Operations
- 3 - 5 years’ experience in office administration and support services
- Clear Criminal record

**Skills and Mindset**:

- Must be detail oriented
- Must be able to plan and organise
- Ability to communicate effectively in various ways, through different communication channels.
- Maintain professionalism at all times
- Display a positive attitude and the willingness to take on new tasks.
- Ability to satisfactorily resolve matters using strong decision making skills
- Leadership skills
- Displays grit, high level of excellence, is mission & vision aligned and displays a high level of self-reflection (GEMS)

**Qualities**:

- Grit: Persistence through challenges.
- Excellence: A track record of high expectations personally and professionally.
- Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
- Self Reflection: Finding the capacity to bring your best self to challenges and opportunities.

**Values**:Service, Persistence, Achievement, Responsibility, Kindness

**Benefits**

**SPARK offers**:

- fair market linked remuneration
- performance-based annual bonuses and increases
- above average/good annual leave
- life, disability and funeral cover
- employee wellness support
- educational support & study leave
- individualised professional development, support and mentorship
- employee discount on school fees
- opportunities for career growth

**Compensation**:Com

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