Health Administrator
2 weeks ago
Our client, based in Blair Athol, whom are in the Financial Planning and Wealth Management industry, are looking for a Health Administrator to join their team.
**Minimum Requirements**:
- Grade 12
- RE5 preferable
- 120 insurance related credits preferable
- Computer literacy is a MUST
- Experience on the X Plan insurance package would be highly beneficial
- MUST have experience with Discovery Medical Aid
**Duties and Responsibilities and Performance Outcomes**:
- Phone prospects and quote on various Discovery medical aid options (existing client’s and leads)
- Following up on information sent and answering all questions client has in order to select the correct
- plan.
- Ensuring all underwriting requirements are received from client and submitted to Discovery
- Ensuring membership is activated according to SLA
- Ensuring client receives confirmation of acceptance
- Processing all addition of dependent and registration of new baby requests
- Completing Health FNA’s
- Processing change of broker requests
- Servicing for all medical aid client’s on our book
- Assisting with claims queries
- Processing changes (i.e. banking details, contact details ext)
- Request of duplicate membership cards
- Tax certificate requests
- Authorization queries
- Removing staff from company billing
- Employer billing assistance ext
- Resolving debit order queries
- Request of international travel letters
- Processing all Keycare income verification queries on a quarterly basis
- Phoning for appointments
- Following up on quotes sent to client’s
- Handling incoming queries from clients
- Health year-end review with all medical aid client’s on our book
- Seeing client’s and companies for presentation on medical aid options
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