Reservations Sales Administrator
9 months ago
Sales Administrator will support all Travel Support Managers in terms of:
- Filling in when the support team are out of the office
- Assisting the Managers with any required administration duties
- Assisting management with updating system and reporting
- Acquiring and maintaining office supplies
**Customer Relations**
- Maintain a high standard of customer service and excellent communication skills
**Sales**
- Promote and Sell the clients services using up-selling and suggestive selling techniques when needed.
- Maintain a high level of product and service knowledge about all properties/products.
- Confirmation and pro forma invoices processed and issued on time according to procedures and payment schedules
**Reservations**
- Transfers to/from the properties booked and accurately confirmed for the right time and date with Transfer Company and with the guest/agent/operator - details to appear on correspondence and in PMS.
- Meal reservations booked and confirmed in advance with the travel desk / restaurant and with the guest/agent/operator - details to appear on correspondence and PMS accurately
- Process amendments to reservations such as extensions, early departures, etc
- Record special billing arrangements for reservations in all business segments
- All reservation details: special requests, arrival times, value adds etc to appear on correspondence accurately and in PMS - properties to be aware of guest special requests to meet and exceed guests expectations
- Immediate communication, to front office, of amendments to on the day arrivals.
- Follow-up on all provisional bookings. Ensure that the bookings are confirmed with deposits / full prepayments / voucher numbers where applicable.
- Follow-up on any special requests, tourism service bookings and arrival times.
- Follow up on all trade peak bookings within the property portfolio, ensuring that the trade bookings are confirmed
- Communication of any special / VIP bookings to Reservations Manager and Front Office.
-
Reservations Administrator
7 months ago
Camps Bay, South Africa Tych Business Solutions Full time**Job ID**: 87168**Date Posted**: Posted 22 hours ago**Location**: Camps Bay**Job Title**: RESERVATIONS ADMINISTRATOR - CAMPS BAY - WESTERN CAPE Sales Administrator will support all Travel Support Managers in terms of: - Filling in when the support team are out of the office - Assisting the Managers with any required administration duties - Assisting...
-
Sales Administrator
9 months ago
Camps Bay, South Africa Career Custodians Full timeVillage N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay. Elevate your career by joining our Reservations department as a Sales Administrator. You will need strong administrative skills, both verbal and written. The main focus of this positions is to follow up on payments, systems and reporting and office...
-
Reservations Consultant
7 months ago
Camps Bay, South Africa Tych Business Full timeProduct Knowledge - Property Knowledge of all Client trade products - Policies and Procedures - Sub Brands - **Details/terms of sub-brands within the Client portfolio**: - **Superior product knowledge is vital** - Product knowledge is a responsibility not a functionCustomer Relations - Maintain a high standard of customer service and excellent communication...
-
Direct Reservations Manager
7 months ago
Camps Bay, South Africa Career Custodians Full timeVillage N Life is a leading Tourism and Hospitality company that is based in Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you. An exciting opportunity exists for a Direct Reservations Manager to join our dynamic team. **Main purpose** Conduct...
-
Direct Reservations Manager
7 months ago
Camps Bay, South Africa Tych Business Solutions Full time**Job ID**: 83623**Date Posted**: Posted 1 hour ago**Location**: Camps Bay**Job Title**: DIRECT RESERVATIONS MANAGER - CAMPS BAY - WESTERN CAPE MINIMUM REQUIREMENTS - QUALIFICATION: Applicable Tertiary Qualification will be advantageous - EXPERIENCE: Minimum of 2 years’ experience in the same or similar position in a luxury hotel sector Familiar with all...
-
Hospitality Sales Administrator
2 months ago
Camps Bay, South Africa HotelJobs.co.za Full timeResponsibility to liaise and with the following external resources on a professional levell - Tour operators - Travel agent - Booking agent - Function coordinators - Professional conference organizer - Production companies - Maintain client databases - Conduct site inspections if required - Conduct product training if required - Maintain trade website - All...
-
Hospitality Sales Administrator
9 months ago
Camps Bay, South Africa Tych Business Solutions Full time**Responsibilities**: - Responsibility to liaise and with the following external resources on a professional level: - Tour operators - Travel agents - Booking agents - Function coordinators - Professional conference organizers - Production companies - Maintain client databases - Conduct site inspections if required - Conduct product training if required -...
-
Hotel Sales Administrator
7 months ago
Camps Bay, South Africa Tych Business Solutions Full time**Responsibilities**: - Responsibility to liaise and with the following external resources on a professional level: - Tour operators - Travel agents - Booking agents - Function coordinators - Professional conference organizers - Production companies - Maintain client databases - Conduct site inspections if required - Conduct product training if required -...
-
Direct Reservations Supervisor
7 months ago
Camps Bay, South Africa Tych Business Solutions Full timeConduct vigilant and appropriate yield management and actively contribute towards revenue generation through effective management of the reservations system. Provide current, accurate information on both the internal reservations situation and the external climate with which the department operates. Involved in aspects of DOT sales and marketing, including...
-
Group Reservations
7 months ago
Camps Bay, South Africa HotelJobs.co.za Full timeVillage N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Our Travel support team seeks a Groups Reservations consultant to join their team. You will be responsible for calls,...
-
Group Reservations Consultant
7 months ago
Camps Bay, South Africa Tych Business Solutions Full timeReservations Consultants are responsible for all calls, reservations and quotations for all properties within our clients portfolio. Group Reservations experience is essential to be considered for the position **MINIMUM REQUIREMENTS** - 3 years group consultant experience within a Hotel environment - 2-years Opera Experience - Hospitality Management...
-
Trade Reservations Consultant
3 weeks ago
Camps Bay, South Africa Jobted ZA C2 Full timeAbout us: Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, then this is the company for you. Where exceptional people and opportunity await. Who we’re...
-
Direct Reservations Manager
7 months ago
Camps Bay, South Africa HotelJobs.co.za Full timeVillage N Life is recruiting for a Direct Reservations Manager to oversee our group of reservationists and all the properties in our portfolio. Scope of the role: Conduct vigilant and appropriate yield management and actively contribute towards revenue generation through effective management of the reservations system. Provide current, accurate information...
-
Group Reservations Consultant
7 months ago
Camps Bay, South Africa Tych Business Solutions Full timeReservations Consultants are responsible for all calls, reservations and quotations for all properties within our clients portfolio. Group Reservations experience is essential to be considered for the position **MINIMUM REQUIREMENTS** - 3 years group consultant experience within a Hotel environment - 2-years Opera Experience - Hospitality Management...
-
Reservations Host
7 months ago
Camps Bay, South Africa Career Custodians Full timeVillage N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through staff training and great incentives, this is the company for you. Our Serviced Apartments at Camps Bay Village seeks a Host to run the online reservations systems (sales) and Host...
-
Fit and Groups Reservations Consultant
7 months ago
Camps Bay, South Africa Career Custodians Full timeVillage N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through staff incentives and career development, this is the company for you. We have an exciting opportunity for a FIT and Groups Reservations consultant to join our busy team. **Minimum...
-
Fit and Group Reservations Consultant
7 months ago
Camps Bay, South Africa Tych Business Solutions Full time**Job ID**: 67548**Date Posted**: Posted 6 hours ago**Location**: Camps Bay**Job Title**: FIT AND GROUP RESERVATIONS CONSULTANT - CAMPS BAY - WESTERN CAPE **SUMMARY** **MINIMUM REQUIREMENTS** QUALIFICATION: Matric Certificate, Applicable Qualification in Hospitality and Tourism not essential, not preferred. EXPERIENCE: Minimum of 2 years’ experience in...
-
Reservations Manager
7 months ago
Camps Bay, South Africa HotelJobs.co.za Full timeKendrick Recruitment is now seeking a Reservations Manager for a Luxury Lodge, Part of a Large Property Group, in the Okavanga Delta, Botswana. The position will be based from Camps Bay, Cape Town. **Job Purpose**:Ensure the highest standards of performance and service in reserving accommodations and additional services. **Minimum Experience and...
-
Reservations Manager-xigera
7 months ago
Camps Bay, South Africa The Twelve Apostles Hotel and Spa Full time**Job Purpose**: To ensure that the highest standard of performance and service is achieved when reserving accommodation and additional services for Red Carnation Hotels. **Employee Value Proposition**: **Organisational Positioning**: - **Department**:Reservations - **Reporting to**:Regional Revenue Director - **Location**:Central Reservations...
-
Marketing and Sales Coordinator
7 months ago
Camps Bay, South Africa Tych Business Solutions Full time**Job ID**: 76918**Date Posted**: Posted 58 mins ago**Location**: Camps Bay**Job Title**: MARKETING AND SALES COORDINATOR - CAMPS BAY - WESTERN CAPE MINIMUM REQUIREMENTS EDUCATION: - Grade 12 or equivalent - Must speak, read, write, and understand English at a professional level Computer literate (MS Word, MS Excel, MS Outlook) EXPERIENCE: - 3-5 year’s...