Reservations Administrator
4 months ago
**Job ID**: 87168**Date Posted**: Posted 22 hours ago**Location**: Camps Bay**Job Title**: RESERVATIONS ADMINISTRATOR - CAMPS BAY - WESTERN CAPE
Sales Administrator will support all Travel Support Managers in terms of:
- Filling in when the support team are out of the office
- Assisting the Managers with any required administration duties
- Assisting management with updating system and reporting
- Acquiring and maintaining office supplies
Product Knowledge
- Property Knowledge of all client trade products
- Policies and Procedures
- Sub Brands
- Details/terms of sub-brands within the client portfolio
- Superior product knowledge is vital
- Product knowledge is a responsibility not a function
Customer Relations
- Maintain a high standard of customer service and excellent communication skills
- Adopting a “can do” attitude with regards to customer enquiries
Sales
- Promote and Sell the client products and services using up-selling and suggestive selling techniques when needed.
- Maintain a high level of product and service knowledge about all client properties/products.
- Confirmation and pro forma invoices processed and issued on time according to procedures and payment schedules
Reservations
- Transfers to/from the properties booked and accurately confirmed for the right time and date with Transfer Company and with the guest/agent/operator - details to appear on correspondence and in PMS.
- Meal reservations booked and confirmed in advance with the travel desk / restaurant and with the guest/agent/operator - details to appear on correspondence and PMS accurately.
- Liaison with clients and client villages
- maintain professional and cordial relations
- Process amendments to reservations such as extensions, early departures, etc
- Record special billing arrangements for reservations in all business segments
- All reservation details: special requests, arrival times, value adds etc to appear on correspondence accurately and in PMS - properties to be aware of guest special requests to meet and exceed guests expectations
- Immediate communication, to front office, of amendments to on the day arrivals.
- Follow-up on all provisional bookings. Ensure that the bookings are confirmed with deposits / full prepayments / voucher numbers where applicable.
- Follow-up on any special requests, tourism service bookings and arrival times.
- Follow up on all trade peak bookings within the client property portfolio, ensuring that the trade bookings are confirmed and updated by the end of September each year.
- Communication of any special / VIP bookings to Reservations Manager and Front Office.
-
Reservations Sales Administrator
7 months ago
Camps Bay, South Africa Tych Business Solutions Full timeSales Administrator will support all Travel Support Managers in terms of: - Filling in when the support team are out of the office - Assisting the Managers with any required administration duties - Assisting management with updating system and reporting - Acquiring and maintaining office supplies **Customer Relations** - Maintain a high standard of...
-
Direct Reservations Manager
4 months ago
Camps Bay, South Africa HotelJobs.co.za Full timeMatric - Applicable Tertiary Qualifications will be advantageous - Minimum 2 years experience in the same or similar position in the luxury hotel sector - Familiar with all the duties and procedures in the Reservations department in a hotel - Sound Opera Knowledge Management - Pro-active involvement in the sales and reservations of all properties through...
-
Direct Reservations Manager
5 months ago
Camps Bay, South Africa Career Custodians Full timeVillage N Life is a leading Tourism and Hospitality company that is based in Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you. An exciting opportunity exists for a Direct Reservations Manager to join our dynamic team. **Main purpose** Conduct...
-
Direct Reservations Manager
5 months ago
Camps Bay, South Africa Tych Business Solutions Full time**Job ID**: 83623**Date Posted**: Posted 1 hour ago**Location**: Camps Bay**Job Title**: DIRECT RESERVATIONS MANAGER - CAMPS BAY - WESTERN CAPE MINIMUM REQUIREMENTS - QUALIFICATION: Applicable Tertiary Qualification will be advantageous - EXPERIENCE: Minimum of 2 years’ experience in the same or similar position in a luxury hotel sector Familiar with all...
-
Reservations Manager-xigera
5 months ago
Camps Bay, South Africa The Twelve Apostles Hotel and Spa Full time**Job Purpose**: To ensure that the highest standard of performance and service is achieved when reserving accommodation and additional services for Red Carnation Hotels. **Employee Value Proposition**: **Organisational Positioning**: - **Department**:Reservations - **Reporting to**:Regional Revenue Director - **Location**:Central Reservations...
-
Sales Administrator
7 months ago
Camps Bay, South Africa Career Custodians Full timeVillage N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay. Elevate your career by joining our Reservations department as a Sales Administrator. You will need strong administrative skills, both verbal and written. The main focus of this positions is to follow up on payments, systems and reporting and office...
-
Reservations Manager
5 months ago
Camps Bay, South Africa HotelJobs.co.za Full timeKendrick Recruitment is now seeking a Reservations Manager for a Luxury Lodge, Part of a Large Property Group, in the Okavanga Delta, Botswana. The position will be based from Camps Bay, Cape Town. **Job Purpose**:Ensure the highest standards of performance and service in reserving accommodations and additional services. **Minimum Experience and...
-
Hospitality Sales Administrator
1 day ago
Camps Bay, South Africa HotelJobs.co.za Full timeResponsibility to liaise and with the following external resources on a professional levell - Tour operators - Travel agent - Booking agent - Function coordinators - Professional conference organizer - Production companies - Maintain client databases - Conduct site inspections if required - Conduct product training if required - Maintain trade website - All...
-
Hotel Sales Administrator
5 months ago
Camps Bay, South Africa Tych Business Solutions Full time**Responsibilities**: - Responsibility to liaise and with the following external resources on a professional level: - Tour operators - Travel agents - Booking agents - Function coordinators - Professional conference organizers - Production companies - Maintain client databases - Conduct site inspections if required - Conduct product training if required -...
-
Hospitality Sales Administrator
7 months ago
Camps Bay, South Africa Tych Business Solutions Full time**Responsibilities**: - Responsibility to liaise and with the following external resources on a professional level: - Tour operators - Travel agents - Booking agents - Function coordinators - Professional conference organizers - Production companies - Maintain client databases - Conduct site inspections if required - Conduct product training if required -...
-
Travel Support Administrator
1 day ago
Camps Bay, South Africa Jobted ZA C2 Full timeVillage N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, then this is the company for you. Where exceptional people and opportunity await. Who we’re looking...
-
Marketing and Sales Coordinator
5 months ago
Camps Bay, South Africa Tych Business Solutions Full time**Job ID**: 76918**Date Posted**: Posted 58 mins ago**Location**: Camps Bay**Job Title**: MARKETING AND SALES COORDINATOR - CAMPS BAY - WESTERN CAPE MINIMUM REQUIREMENTS EDUCATION: - Grade 12 or equivalent - Must speak, read, write, and understand English at a professional level Computer literate (MS Word, MS Excel, MS Outlook) EXPERIENCE: - 3-5 year’s...
-
Sales Aministrator
3 months ago
Camps Bay, South Africa HotelJobs.co.za Full timeVillage N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits. **Who We're...
-
Duty Manager
5 months ago
Camps Bay, South Africa Tych Business Solutions Full timeHotel Duty Manager position has opened up for our clients 5 star property **MINIMUM REQUIREMENTS** - Grade 12 - Hospitality Qualification (advantageous) - Knowledge of OPERA - essential - Previous experience in the same or similar position - Own reliable transport - Must speak, read, write, and understand English at a professional level **DUTIES &...
-
Night Duty Manager
5 months ago
Camps Bay, South Africa Tych Business solutions Full timeOur client based in Camps Bay seeks for an experienced Front Office Duty Manager. **MINIMUM REQUIREMENTS** - Grade 12 - Hospitality Qualification (advantageous) - Working knowledge of OPERA - Previous experience in the same or similar position - Familiar with duties and procedures in the self-catering apartments and/ or Airbnb - Own reliable transport -...
-
Front Office Host
5 months ago
Camps Bay, South Africa HotelJobs.co.za Full timeVillage N Life is a leading Tourism and Hospitality company based in the Western Cape. If you thrive on a company culture that focuses on growing their staff through career development and incentives, this is the company for you. The Bay Hotel in Camps Bay seeks an experienced Front Office Duty Manager. **MINIMUM REQUIREMENTS** - Grade 12 - Hospitality...
-
Duty Manager
5 months ago
Camps Bay, South Africa Tych Business Solutions Full time**Job ID**: 76586**Date Posted**: Posted 4 hours ago**Location**: Camps Bay**Job Title**: DUTY MANAGER - CAMPS BAY - WESTERN CAPE MINIMUM REQUIREMENTS - Grade 12 - Hospitality Qualification (advantageous) - Working knowledge of OPERA - Previous experience in the same or similar position - Familiar with duties and procedures in the self-catering apartments...
-
Airbnb Host
5 months ago
Camps Bay, South Africa HotelJobs.co.za Full timeJoin us at Village N Life, where we invite you to embark on a transformative journey as our Airbnb Host extraordinaire, stationed in the vibrant community of Camps Bay. Here, we don't just provide accommodation; we curate the very essence of hospitality and warmth. As the steward of our Airbnb havens, you'll be the architect of memorable stays and the...
-
Front Office Host
4 months ago
Camps Bay, South Africa Career Custodians Full timeVillage N Life is a leading Tourism and Hospitality company based in the Western Cape. If you thrive on a company culture that focuses on growing their staff through career development and incentives, this is the company for you. The Bay Hotel in Camps Bay seeks an experienced Front Office Duty Manager. **MINIMUM REQUIREMENTS** - Grade 12 - Hospitality...
-
Duty Manager
5 months ago
Camps Bay, South Africa Tych Business Solutions Full timeOur client in Camps Bay, Western Cape, South Africa is looking for an experienced Front Office Duty Manager. **Requirements**: - Grade 12 - Hospitality Qualification (advantageous) - OPERA - At least 2 years experience in the same or similar position - Familiar with duties and procedures in the hotel / self-catering apartments and/ or Airbnb - Own reliable...