Hotel Sales Administrator
7 months ago
**Responsibilities**:
- Responsibility to liaise and with the following external resources on a professional level:
- Tour operators
- Travel agents
- Booking agents
- Function coordinators
- Professional conference organizers
- Production companies
- Maintain client databases
- Conduct site inspections if required
- Conduct product training if required
- Maintain trade website
- All administrative duties related to the above
- Making reservations on Opera
- Control and record keeping of all trade Sales related activities
- Correspondence regarding trade sales and other activities
- Assist Trade Relationship Manager with administrative duties
- Able to work shifts
- Exceptional customer care and service delivery
- Problem solving abilities and abilities to manage customer issues
**Requirements**:
- Opera knowledge - essential
- Knowledge of travel trade practices
- A passion for dealing with clients, either face to face or with written communication
- Willingness to lead, take charge and offer direction
- Must be sales driven and well organized
- Ability to multitask
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