Information Desk Officer

Structure, Grade & Reporting Job grade/level OP1 Business Unit Cloud Platform Solutions Department Customer First Centre Position reports to Manager : IT Service Desk Span of Control 0 Level of Engagement Interact directly with internal & external clients Core Description To carry out the identification, logging, resolution of password related calls, and...

Business unit, Department, Reporting Business Unit CPS Department Service Management - CFC Position reports to Senior Manager Job grade/level M5 Core Description Responsible for Positioning and support for IT Service desk offerings and solutions in accordance with business processing requirements and operational and service level agreements and to ensure...

Job Summary:Ampath Trust is seeking a skilled Front Desk Administrator to provide exceptional customer service and support in our Call Centre team. About the Role:This position involves coordinating the effective operation of the call centre management system, ensuring continuous workflow and providing timely assistance to clients.Key...

Advert Reference: P15258 IT Service Desk Technician - Centurion Job Title: IT Service Desk Technician - Centurion - Closing Date: 2025/03/20 - Position Available From: 2025-03-06 - Area: Centurion - Actual Place Of Work: Centurion - Position Type: Full-Time - Weekly Hours: 40 - Time Conditions: 5 day Work Week (South Africa) - Purpose of Position: To ensure...

Business unit, Department, Reporting **Business Unit**: CPS **Department**: Service Management - CFC **Report to**: Manager: Customer Service Centre Core Description Responsible for quality management, pro-active tracking of service desk SLAs and KPIs, the design of, and oversight on service improvement plans for the service desk and process governance...

Business unit, Department, Reporting **Business Unit**: CPS **Department**: Service Management - CFC **Report to**: Customer Service Centre Core Description This role is responsible for the overall process governance with regards to the service desk. This includes working closely with all components of the service management team to ensure that the...

**PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.** **Job description**: The purpose of...

Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Customer First Centre Reports to Executive: Customer First Centre Job Grade/Leve; M4 Core Description Provide leadership and management to the Customer First Centre capabilities, aligning service delivery with contractual obligations, driving service excellence and...

Gauteng, Centurion - Annually Cost To Company (Market related) A well-established business is seeking to appoint a Chief Information Officer The role also identifies the Bank’s network and technological strategic needs and objectives, provide a reliable up-time network, and ensures the protection of employer scalability. **Minimum Education and...

We are seeking a Chief Security Information Officer to join our team at Level-Up. The ideal candidate will have a strong background in security and information technology, with a proven track record of improving security systems and procedures.Key Responsibilities:Develop and implement security protocols and procedures to ensure the safety and security of...

**Introduction** - Through our client-facing brands the Momentum Metropolitan Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables businesses and people from walks of life to achieve their financial goals and life aspirations.**Role Purpose** - Managing and...

Looking for a CIO to join a development team in Centurion! **Requirements**: - Honours Degree / Post Graduate Degree - Computer Science/ Computer Engineering / Information Technology / Information Systems or related qualifications **Industry Working Knowledge / Certifications** - TOGAF Working knowledge / Certification. - Project Management knowledge...

**Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...

**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards program), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...

**Minimum Education and Experience**: - Honours Degree / Post Graduate Degree Computer Science/ Computer - Engineering / Information Technology / Information Systems or related qualifications - Well rounded ICT practical experience with 8 - 10 years ICT Senior & Executive experience - 5 years IT Executive Management Experience - Standards & Procedures -...

**Job Advert Summary**: The role is responsible for the provision of IT strategy and technology services to company and its subsidiaries. The role also identifies the Bank’s network and technological strategic needs and objectives, provide a reliable up-time network, and ensures the protection of employer scalability. The role further oversees the people,...

**B.Com Business Management Graduate - Office Administrator** **Purpose** Handle the Reception area by greeting visitors and delivering exceptional customer service assistance. Answer calls and re-direct them, accordingly, addressing visitor questions and needs. Provide an overall welcoming environment. Perform all office administrative...

Acrobranch Adventure Park, market leader in Tree-top Adventures in SA, is looking for a young, dynamic and driven Front Office Manager. **CUSTOMER SUPPORT (Verbal and Nonverbal)** - _Enquiries:_ Proper and accurate information to be provided to clients & requirements identified and met. Effective dealing with customer concerns/complaints & resolving all...

**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...

**Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...