Tech Officer: Call Desk Consultant

Role Objective: Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed. Qualifications Required: - Grade 12 - A+ - N+ or Higher Preferred Qualifications: - ITIL v3 or ITIL 4 and QA Experience required: - 1-2 Years’ experience in an IT service desk...

Business Unit, Department, Reporting Job grade/level M6 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager: Service Centre M5 Span of Control 11 Direct Core Description Responsible for managing all staff members within the desk to ensure that the provision of a high level of service is upheld in order to ensuring...

**Job description** Please note that this will be shift work on weekends. Role Objective: Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed. Qualifications Required**:Grade 12 **A+ **N+ or Higher** Preferred Qualifications**:ITIL v3 or ITIL 4 and...

Business unit, Department, Reporting Business Unit **Cloud Platform Solutions Department Service Management**: CFC Position reports to Manager: Call Desk Job grade M6 Core Description Responsible to supervise the Customer First Centre (CFC) IT Service Desk operations daily to enhance service excellence towards customers, in accordance with contractual...

Structure, Grade & Reporting Job grade/level OP1 Business Unit Digital Solutions Platform Department Retail & Heath Solutions Position reports to Team Leader Span of Control 0 Core Description Provides remote support and assistance to BCX clients. Determining root cause and finding appropriate solutions that satisfy the clients needs. Key Deliverables /...

Business unit, Department, Reporting Business Unit CPS Department Service Management - CFC Position reports to Senior Manager Job grade/level M5 Core Description Responsible for Positioning and support for IT Service desk offerings and solutions in accordance with business processing requirements and operational and service level agreements and to ensure...

Company Description OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work...

This is a fun environment to work in with great leaders and opportunity for growth/ setting your own limits. The Centurion branch is currently seeking Sales Consultants/Reps with the following requirements: 2-4 Years experience in Office Automation Good track record Own vehicle and drivers license New business development experience **Desired...

Reporting to the Team Leader of the Support desk working within the IT support Team, the key purpose of the IT Support officer is to provide efficient, timely, accurate and reliable IT support to the customers of Council’s IT department while also assisting these customers to utilise IT to their best advantage and contributing to the development and...

**Join the Octogen Family as a Financial Services Sales Consultant!** **Why Join Us?** At Octogen, we’re on a mission to empower our clients to achieve financial well-being. As a Financial Services Sales Consultant, you’ll be the essential link connecting clients to the solutions they need to break free from debt and breath again with...

Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Customer First Centre (CFC) Reports To **Ops Manager**: SDS Quality Assurance Grade OP1 Core Description Act as one of the primary Customer and SIM liaison for the CFC environment. Responsible for Quality Coordination, pro-active assessments tracking of CFC SLAs and KPIs...

Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Customer First Centre Reports to Executive: Customer First Centre Job Grade/Leve; M4 Core Description Provide leadership and management to the Customer First Centre capabilities, aligning service delivery with contractual obligations, driving service excellence and...

Gauteng, Centurion - R8 000 - R10 000 + Commission Monthly Basic Plus Commission (Market related, Negotiable) **Call Centre Agent** - Irene, Centurion. **About the Company**: Lead Worx is a proud subsidiary of Sydsen Group. Under the expert guidance of industry leading founders, this business grew from a traditional call centre to a state-of-the-art, high...

Business unit, Department, Reporting **Business Unit**: CPS **Department**: Service Management - CFC **Report to**: Customer Service Centre Core Description This role is responsible for the overall process governance with regards to the service desk. This includes working closely with all components of the service management team to ensure that the...

Business unit, Department, Reporting **Business Unit**: CPS **Department**: Service Management - CFC **Report to**: Manager: Customer Service Centre Core Description Responsible for quality management, pro-active tracking of service desk SLAs and KPIs, the design of, and oversight on service improvement plans for the service desk and process governance...

Gauteng _, Centurion _ - Annually Basic Plus Commission (Market related, Negotiable) _ **_About Us: _**: - The Recruitment People is a financial recruitment agency based in Centurion, specializing in placing top-tier financial professionals across South Africa. Established in 2014 and possessing over 30 years of collective experience, our company is...

Responsibilities will include but are not limited to: Proactive: - Generating and meeting monthly sales targets/ revenue. - Generating business through various methods, including but not limited to cold-calling, warm-calling, setting up and attending client meetings and advertising. - Develop and maintain long-term relationships with clients and...

Recruiting a Call Centre /Contact Centre Manager. The Contact Centre Manager is responsible for the achievement of clearly defined standards by ensuring that all client contact points within the sphere of the contact centre have the necessary competencies, tools and other resources to achieve these standards. This is an in-office position based in Centurion,...

Advert Reference: P14021 Accounts Receivable Officer II (Call Centre) - Centurion Job Title: Accounts Receivable Officer II (Call Centre) - Centurion - Closing Date: 2024/10/22 - Position Available From: 2024-10-10 - Area: Centurion - Actual Place Of Work: Centurion - Position Type: Full-Time - Weekly Hours: 40 - Time Conditions: 5 day Work Week...

**Internal Sales Consultant - IT Specialist** **Duties & Responsibilities** Our Client is looking for an experienced and confident communicator to offer support in sales, develop client relationships and maintain a database of current and prospective clients. Have you got a technical wired brain? Are you not afraid of cold calling? **Key performance...