IT Service Desk Technician

Business unit, Department, Reporting Business Unit CPS Department Service Management - CFC Position reports to Senior Manager Job grade/level M5 Core Description Responsible for Positioning and support for IT Service desk offerings and solutions in accordance with business processing requirements and operational and service level agreements and to ensure...

We are currently looking for 6 x French speaking desktop engineers to be based on a remote support desk. This is a 12 month fixed term contract. R20 000 per month A+ & N+ MCSE (Advantage) ITIL '(Advantage) Previous experience of a service desk environment. ITSM or service now experience is an advantage **Salary**: Up to R20,000.00 per month Ability...

**PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.** **Job description**: The purpose of...

As a Technical Help Desk Agent at Ampath Trust, you will play a critical role in providing technical support to our end-users.You will be responsible for resolving incidents and service requests in a timely and effective manner, while maintaining excellent customer service skills.We require a strong understanding of ITIL principles and processes, as well as...

Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Customer First Centre Reports to Executive: Customer First Centre Job Grade/Leve; M4 Core Description Provide leadership and management to the Customer First Centre capabilities, aligning service delivery with contractual obligations, driving service excellence and...

Momentum Metropolitan Holdings Limited is seeking an experienced Technical Service Desk Agent to join our team. As a key member of our technical team, you will be responsible for providing technical support to our employees and clients, troubleshooting and resolving IT incidents and service requests in a timely and efficient manner.The ideal candidate will...

Structure, Grade & Reporting Job grade/level OP1 Business Unit Cloud Platform Solutions Department Customer First Centre Position reports to Manager : IT Service Desk Span of Control 0 Level of Engagement Interact directly with internal & external clients Core Description To carry out the identification, logging, resolution of password related calls, and...

We are looking for a skilled IT Infrastructure Support Technician to join our team at Momentum Metropolitan Holdings Limited. As a key member of our technical team, you will play a critical role in ensuring the smooth operation of our business processes and systems.Your primary responsibilities will include:Duties & ResponsibilitiesProviding ongoing support...

We are seeking an experienced Front Desk Associate Manager to lead our front desk team.This role involves providing exceptional customer service to our guests, checking them in/out, and handling payments.You will also be responsible for managing telephones, emails, and reservations, as well as reviewing guest special requests and ensuring they are met or...

Are you sick of the same old job? Are you looking to join a team where hard work and commitment are valued above all else? We believe this Service Technician L1 role was made for you Please apply for this Service Technician L1 role.As a Service Technician, you'll be responsible for maintaining and repairing our IT infrastructure. You will provide technical...

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...

N3-6 Engineering Studies (Electrical / Mechanical)Technical diploma either from a Technical College / Trade School or through an accepted national apprenticeship programme.Trade Test – Mechanical and PartsMatric / Grade 12Valid Code 08 EB / EC Driver's LicenseMinimum 3 years experience in the Telecommunications Environment is key.3-5 years servicing,...

Business unit, Department, Reporting **Business Unit**: CPS **Department**: Service Management - CFC **Report to**: Customer Service Centre Core Description This role is responsible for the overall process governance with regards to the service desk. This includes working closely with all components of the service management team to ensure that the...

Business unit, Department, Reporting **Business Unit**: CPS **Department**: Service Management - CFC **Report to**: Manager: Customer Service Centre Core Description Responsible for quality management, pro-active tracking of service desk SLAs and KPIs, the design of, and oversight on service improvement plans for the service desk and process governance...

Our client, a dynamic and growing software development company, is seeking a QA Tester and Support Technician Team Lead.This position is office based only.This dual-role position combines Quality Assurance testing and technical support leadership to ensure the delivery of high-quality software products while providing exceptional support to our users.The...

**Technical Support and Advisory Services**We are seeking a highly skilled Industrial Equipment Field Service Technician to provide technical support and advisory services to our customers. As a technician, you will:Provide technical assistance and guidance to customers and internal stakeholders.Perform site visits to diagnose and troubleshoot equipment...

As a Service Technician, you'll be responsible for maintaining and repairing our IT infrastructure. You will provide technical support to customers as well as troubleshoot issues on a daily basis. You should have at least 2 years of experience in an IT related role with an interest in Microsoft technologies such as Windows Server, Active Directory, Exchange...

Job Summary:Ampath Trust is seeking a skilled Front Desk Administrator to provide exceptional customer service and support in our Call Centre team. About the Role:This position involves coordinating the effective operation of the call centre management system, ensuring continuous workflow and providing timely assistance to clients.Key...

As a Front Desk Coordinator at Solenis, you will be the first point of contact for our guests, setting the tone for their entire stay. Your attention to detail, excellent communication skills, and warm smile will make all the difference in ensuring our guests feel valued and respected.Key responsibilities include greeting and assisting guests, processing...

Job Responsibilities1st Line Support (Specific Desktop Support activities)Monitoring of Alerts on Identified SystemsLog the Incident and assign to Incident ManagerIdentify P1, P2, P3 and P4 CallsUnderstand the Escalation Matrix for various Business UnitsUnderstand the Work Instructions for various Business Units as they will vary for ticket assignmentEnsure...