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Front Desk Administrator

1 week ago

Centurion, Gauteng, South Africa Ampath Trust Full time

Job Summary:

Ampath Trust is seeking a skilled Front Desk Administrator to provide exceptional customer service and support in our Call Centre team.

About the Role:

This position involves coordinating the effective operation of the call centre management system, ensuring continuous workflow and providing timely assistance to clients.

Key Responsibilities:

  1. Coordinate the effective operation of the call centre management system
  2. Operate the switchboard to correctly refer client queries
  3. Perform switchboard administrative tasks to ensure updated contact and duty information

Requirements:

  • Certificate: Office Administration, Grade 12
  • Experience in a medical environment
  • Knowledge: Google and Google Mail
  • Knowledge: Meditech system
  • Knowledge: MS Excel
  • Knowledge: MS Word

What We Offer:

We are an equal opportunities employer and welcome applications from diverse candidates. Successful applicants must have a South African ID or a valid South African work permit.