Current jobs related to Groups and Reservations Coordinator - Cape Town - Marriott International, Inc

  • Groups Reservations Agent

    5 months ago

    Cape Town, South Africa Newmark Hotels Full time

    **Scope and purpose of job** The Group Reservations Agent is responsible for handling all group and series reservation inquiries and cancellations in an attentive, courteous and efficient manner and quoting available rates to maximize room revenue. Being able to multitask is critical along with handling a very large workload. Having worked with groups and...

  • Group Coordinator

    2 weeks ago

    Cape Town, South Africa Newmark Hotels Full time

    **Job Title**: Group Coordinator **Location**: Rockefeller Hotel, Cape Town **OVERVIEW** The Group Reservations Agent is responsible for handling all group and series reservation inquiries and cancellations in an attentive, courteous and efficient manner and quoting available rates to maximize room revenue. Being able to multitask is critical along with...

  • Group and Reservations Coordinator

    5 months ago

    Cape Town, South Africa HotelJobs.co.za Full time

    **JOB SUMMARY** **Required Experience & Qualifications**: - 2-3 years’ experience in Reservations - 4 star or 5 star environment preferable - Sound understanding of Reservations and Front Office operations - Good Computer literacy in MS Office programs and extensive knowledge of Opera PMS and MARSHA - Strong interpersonal and communication skills -...

  • Group Reservations Agent

    7 months ago

    Cape Town, South Africa HotelJobs.co.za Full time

    **Group Reservations Agent** -** **Fantastic vacancy for a Group Reservations Agent **, iconic hotel group with great opportunities of development **Objective of the Role** Reporting to the Reservations Manager and working closely with the Revenue Manager, the Group Reservations Agent will be the first point of contact for our guests. It is of utmost...

  • Reservations Coordinator

    7 months ago

    Cape Town, South Africa HotelJobs.co.za Full time

    Are you an experienced professional with a keen eye for detail and a dedication to excellence in hospitality? A Luxury Hotel Group, situated in Cape Town, is actively seeking a meticulous and organized Reservations Coordinator to join their esteemed team. **Key Responsibilities**: - Provide efficient and responsive support to our operations teams,...

  • Reservations and Functions Coordinator

    7 months ago

    Cape Town, South Africa HotelJobs.co.za Full time

    **Job Title**: Reservations and Functions Coordinator **Company**: Sweet Heart of The Rodeo **Location**: Cape Town **About Us**: Sweet Heart of The Rodeo is a renowned group known for its commitment to delivering exceptional dining experiences. With a diverse portfolio of restaurants (Sevruga, Grand Pavilion, Harry’s Bar, Fancy Franks) offering a range...

  • Groups Reservations Consultant

    3 months ago

    Cape Town, South Africa HotelJobs.co.za Full time

    **Groups Reservations Consultant - Luxury Hospitality Group - Cape Town, South Africa** **Description** - Coordinate group reservations from initial enquiry to final confirmation using Opera PMS. - Liaise with clients to understand their needs and provide tailored solutions. - Work closely with sales, front office, and operations teams to ensure seamless...

  • Reservations Coordinator

    2 months ago

    Cape Town, Western Cape, South Africa Wild Dreams Hospitality Full time

    Job Title: ReservationistWe are seeking a highly skilled Reservationist to join our team at Wild Dreams Hospitality. As a key member of our reservations team, you will be responsible for managing reservations for our luxury safari lodges.Key Responsibilities:Reservation Management: Manage reservations for our group of luxury safari lodges, ensuring seamless...

  • Reservations Clerk Groups

    1 month ago

    Cape Town, South Africa HotelJobs.co.za Full time

    New opportunity as Groups Reservations Clerk with this with this leading hotel group based in Cape Town. For this Groups Reservations Clerk position you’ll need 2-3 years’ experience in a similar role with Sales & Catering; Opera “Group/Block Reservations” experience & Excellent administration skills **Responsibilities & Experience**: Accurately...

  • Group Reservations Agent

    7 months ago

    Cape Town, South Africa HotelJobs.co.za Full time

    COPE AND PURPOSE OF JOB The Group Reservations Agent is responsible for handling all group and series reservation inquiries and cancellations in an attentive, courteous and efficient manner and quoting available rates to maximize room revenue. Being able to multi task is critical along with handling a very large work load. Having worked with groups and...

  • Group Reservations Agent

    5 months ago

    Cape Town, South Africa Staff Connection Full time

    Calling all Hotel Group Reservations Agents for a stunning hospitality organisation in Cape Town. - SA citizen - Min 3-4yrs experience within a hospitality environment, working on group bookings - Knowledgeable on Opera - Computer literate on MS Office - Excellent communication skills - Strong attention to detail - Processing group reservations requests,...

  • Reservations Coordinator

    5 months ago

    Cape Town, South Africa G Adventures Full time

    About Us G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with...

  • Reservations Coordinator

    2 months ago

    Cape Town, Western Cape, South Africa G Adventures Full time

    About UsG Adventures is a leading small-group adventure travel company with a rich history of creating unforgettable travel experiences. Our mission is to inspire a love of travel and to make a positive impact on the communities we visit.Job SummaryWe are seeking a highly organized and detail-oriented Reservations Coordinator to join our team in Cape Town....

  • Luxury Reservations Coordinator

    2 days ago

    Cape Town, Western Cape, South Africa Career Custodians Full time

    About UsVillage N Life, a leading local Tourism and Hospitality group, is dedicated to delivering exceptional experiences. Our commitment to excellence extends beyond the ordinary, striving for that extra 10% in customer satisfaction.We're looking for a detail-oriented and customer-focused Luxury Reservations Coordinator who thrives in a collaborative...

  • Travel Reservation Coordinator

    2 days ago

    Cape Town, Western Cape, South Africa Totalstay Full time

    About TotalstayTotalstay is a leading provider of vacation rentals, combining the best-practice of top hotels with the flexibility and freedom of DIY travel. Our goal is to provide an unforgettable experience for our guests, from start to finish.Job Title: Travel Reservation CoordinatorWe are seeking a highly skilled Travel Reservation Coordinator to join...

  • Reservations Coordinator

    2 months ago

    Cape Town, Western Cape, South Africa G Adventures Full time

    {"About UsG Adventures is a leading small-group adventure travel company with a rich history of creating unforgettable travel experiences. Our mission is to inspire a love of travel and to make a positive impact on the communities we visit.We're committed to building a diverse and inclusive work environment where everyone feels valued and empowered to grow....

  • Reservations Coordinator

    5 months ago

    Cape Town, South Africa Newmark Hotels Full time

    **OBJECTIVE** We require a responsible Coordinator to organize and manage our Reservations departments’ day-to-day administrative requirements. Seeking to pursue a position to enhance the reservations department by ensuring that all guest and departmental requests and procedures are handled in a timely manner. The Reservation coordinators are also the...

  • Reservations Coordinator

    5 months ago

    Cape Town, South Africa Staff Connection Full time

    Staff Connection is looking for a Reservations Coordinator for a hospitality organisation in Cape Town. - SA Citizen - Min 3 yrs experience within reservations in a hotel environment - Experienced on Opera - Strong administrative experience - Excellent communication skills For more information please contact: **Aida Ioannides

  • Group Reservations Agent

    5 months ago

    Cape Town, South Africa HotelJobs.co.za Full time

    An experienced Accommodation Group Reservationist is sought to join this team, based in their Central Reservations Office. **Responsibilities**: - Making reservations for the Hotel and preparing rate proposals. - Ensure accurate records about guests’ bookings, payments, and any additional information that hotel team members might need when interacting...

  • Groups Reservations Consultant

    3 weeks ago

    Cape Town, South Africa HotelJobs.co.za Full time

    Groups Reservations Consultant - Luxury Hospitality Group - Cape Town, South Africa We are looking for a detail-oriented and customer-focused Groups Reservations Consultant to join our luxury hospitality group in Cape Town. The ideal candidate will have excellent knowledge of Opera PMS and a proven track record in managing group reservations. This role...

Groups and Reservations Coordinator

6 months ago

Cape Town, South Africa Marriott International, Inc Full time

**Job Number** 23103510

**Job Category** Reservations

**Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Required Experience, qualifications & skills:

- Matric
- 1-2 years group booking and/or event experience
- A recognised qualification in Event Management / Hotel Management would be advantageous
- Extensive working knowledge of Fidelio Opera/ Sales & Catering, Microsoft outlook, word and excel
- Ability to work without supervision and within a team
- Strong and effective planning and organizing skills to ensure operational efficiencies and effectiveness
- Strong interpersonal, communication (written and verbal) and relationship building skills
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the elegant line of a chaise, AC Hotels believes that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the edited beauty of AC Hotels. They feel connected to us through a shared concern for details. They enjoy feeling a part of our small, discrete, global tribe. In fact, the feeling of being among like-minded people is a significant part of the AC appeal.
- We’re looking for cultural innovators to join our team. If you are someone who has an inner creativity and love for art, design and culture, then we invite you to explore a career with AC Hotels.