Group Reservations Agent

2 weeks ago


Cape Town, South Africa HotelJobs.co.za Full time

COPE AND PURPOSE OF JOB

The Group Reservations Agent is responsible for handling all group and series reservation inquiries and cancellations in an

attentive, courteous and efficient manner and quoting available rates to maximize room revenue. Being able to multi task is

critical along with handling a very large work load. Having worked with groups and series in the past or present is key is this

role.

SKILLS & KNOWLEDGE REQUIRED

Previous experience handling groups and series reservations

Computer Literacy: Opera, Word & Excel.

Ability to work in a pressurized environment.

Willingness to work shifts

Excellent communication skills

Excellent attention to detail

Excellent Planning and Organisational skills

Strong guest centric approach

Must be a good communicator and speak English clearly


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