Groups Reservations Consultant
4 months ago
**Groups Reservations Consultant - Luxury Hospitality Group - Cape Town, South Africa**
**Description**
- Coordinate group reservations from initial enquiry to final confirmation using Opera PMS.
- Liaise with clients to understand their needs and provide tailored solutions.
- Work closely with sales, front office, and operations teams to ensure seamless service delivery.
- Maintain accurate records and manage group room blocks.
- Prepare and present reservation reports and forecasts to management.
- Handle any changes, cancellations, or special requests efficiently.
**Profile**
- Extensive experience with Opera PMS.
- Previous experience in group reservations or a similar role in the hospitality industry.
- Strong communication and organizational skills.
- Ability to multitask and work under pressure.
- Attention to detail and a customer-centric approach.
Benefits
- Opportunities for professional growth
- Supportive and dynamic work environment
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