Reception Administrator
5 days ago
Mediclinic Kloof | Erasmuskloof, Pretoria | South Africa
Closing date: 20/03/2025
Number of positions: 1
Recruiter name: Lesego Molale
Reference number: 58575
Workplace Type: On-site
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile.
MAIN PURPOSE OF JOBTo assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.
KEY RESPONSIBILITY AREAS- Ensure admissions (including pre-admissions/bookings) are captured and processed as per procedure.
- Identify and prevent financial risks by adhering to policies and procedures.
- Ensure an effective discharge process as per the Patient Administration Manual.
ESSENTIAL EDUCATION: Grade 12 or equivalent
DESIRED EDUCATION: None
REQUIRED EXPERIENCEESSENTIAL MINIMUM EXPERIENCE: None
DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility.
REQUIRED JOB SKILLS AND KNOWLEDGE- Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted).
- Admission; Bed functions; Preparation for next day and discharge processes.
- Anatomy (including terminology).
- Hospitals switchboard systems.
- Patient Administration policies and procedures (e.g., Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.).
- Patient admin programmes on the AS400 system.
- ICD and CPT codes.
- Medical Aid Schemes and the Private healthcare environment.
- Workmans Compensation Act (WCA) processes; procedures and policies.
- Identifying possible financial risks (e.g., blacklisted patients; handling of patient valuables; etc.).
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Become a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests, and experience.
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