IT Support Level 2/3

**IT Support Engineer Level 2/3 (MSP)** One of our US based clients are looking for an experienced IT Support Engineer Level 3+. - Position is Fully remote, Mon-Fri working in US Hours (3pm-11pm/4pm-12am)_ You will be an experienced member of the support and project teams, manages client expectation and experience related to projects and support requests....

As a Regional Tier 3 Technical Support specialist at our client, you will be at the forefront of resolving complex technical issues and providing advanced support for our energy management solutions. Your role will involve troubleshooting, diagnosing, and resolving technical problems related to our renewable and traditional energy systems, ensuring optimal...

We are seeking an experienced IT Support Level 2/3 professional with a strong background working in a Managed Service Provider (MSP) environment. The ideal candidate will have extensive knowledge of Microsoft 365, security features, Microsoft Autopilot, Microsoft Intune, and Azure Active Directory (Azure AD).You will be responsible for delivering advanced...

One of our US based clients in an MSP are looking for a experienced, knowledgeable, positive, self-motivated, and energetic Tier 1 or 2 IT support technician to work with them. (Core hours are 3pm-11pm/4pm-12pm) You will work with the team of IT support technicians and become part of a diverse company and culture that you can be a part of. The IT Support...

One of our clients an ISP in the Western Cape requires a Support Specialist with a technical background, to provide online and telephonic service and support to external customers and to assist internal business partners. The successful candidate must be focused and equipped to provide an outstanding customer service experience. Key...

**Remote IT Support Technician (Level 1)**: Join our client's MSP team as a Level 1/2 Remote IT Support Technician. Your role involves delivering top-tier customer support, resolving technical issues, and ensuring smooth IT system operations. **Responsibilities**: - Diagnose and resolve hardware, software, and network problems. - Collaborate with...

Job OverviewWe are seeking a highly skilled High-Level Energy Solutions Specialist to join our team at Level-Up.Key Responsibilities:Provide advanced technical support for energy management, generation, and storage solutions across various industries.Troubleshoot and resolve complex technical issues escalated from Tier 1 and Tier 2 support teams, ensuring...

Level-Up: Regional Tier 3 Technical SupportWe are seeking a highly skilled Advanced Energy Support Specialist to join our team at Level-Up. As a key member of our support team, you will be responsible for resolving complex technical issues related to our energy management solutions.Key Responsibilities:Provide advanced technical support for energy management...

- To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. - To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. - To monitor, track and coordinate all Connectivity Support...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience.To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems.To monitor, track and coordinate all Connectivity Support functions...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience.To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems.To monitor, track and coordinate all Connectivity Support functions...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. To monitor, track and coordinate all Connectivity Support functions...

- To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. - To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. - To monitor, track and coordinate all Connectivity Support...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience.To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems.To monitor, track and coordinate all Connectivity Support functions...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience.To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems.To monitor, track and coordinate all Connectivity Support functions...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. To monitor, track and coordinate all Connectivity Support functions...

**Job Purpose** **_ Job Performance Criteria_** **Application Support Management** - Prioritize and manage incident queues, ensuring that SLAs and response times are met. - Serve as the point of escalation for critical incidents and coordinate with various teams to drive resolutions. - Analyze support metrics and performance data to identify trends and...

Power Generation Critical Skills Local to and surrounding areas: Secunda, Kriel, Witbank, Lephalale, Vaal, Volkrust, Ermelo, Hendrina, MiddleburgLevel 2 QC’s Requirements.Clean criminal recordN3 / Grade 12 with maths and scienceSAIW Level 2At least 5 years power generation experience 

IT Support Helpdesk Level 1 - RMM Specialist One of our Clients based in the US are looking to grow their team with experienced Remote IT Support Helpdesk Level 1 - RMM Specialist Key Requirements: (Min 1 year Experience) - Proficiency in maintaining and monitoring **Remote Monitoring and Management (RMM)** tools, specificall**y NinjaOne RMM.**: -...

Job Objectives - To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. - To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. - To monitor, track and coordinate all Cloud...