Technical Product Support Associate

**Summary**: Associate is responsible for Product Support to customers within the call centre and support desk environment. Associates are required to utilize the call centre management system and externally of the organization. Product Support Associates must maintain the highest standards of product knowledge as well as proficiency in written and verbal...

Summary:Associate is responsible for Product Support to customers within the call centre and support desk environment. Associates are required to utilize the call centre management system and log phone calls. Associates are required to facilitate email support derived both internally and externally of the organization. Product Support Associates must...

Summary:Associate is responsible for Product Support to customers within the call centre and support desk environment. Associates are required to utilize the call centre management system and log phone calls. Associates are required to facilitate email support derived both internally and externally of the organization. Product Support Associates must...

Job Title: Product Support AssociateCepheid is seeking a highly skilled Product Support Associate to join our team. As a key member of our Technical Support Team, you will be the primary point of contact for customers requiring assistance with our products.Key Responsibilities:Engage with customers to understand their needs and provide timely support via...

Technical Customer Support Associate The legends in customer support We're looking for an exceptional customer centric individual with a solid technical background and sharp troubleshooting skills to provide support for the Mimecast Platform to IT Administrators as well as account based support to standard business contacts and Partners. As a Customer...

Job SummaryA Product Support Associate is the primary point of contact for customers requiring assistance with Cepheid products. As a member of the Tier 1 Technical Support Team, you will provide product support to internal and external customers via phone, email, and web, serving as the critical first link in Cepheid's Customer Care experience.Key...

Job SummaryWe are seeking a highly skilled Technical Product Support Associate to join our team at PlaceTalent. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our customers.Key ResponsibilitiesProvide technical support to customers via phone, email, and other communication...

Your Role at Quantanite: As a Technical Associate, you will play a pivotal role in supporting our technical operations and ensuring seamless service delivery to our clients. You will be responsible for maintaining and troubleshooting technical systems, providing technical support to internal teams, and contributing to the implementation of technical...

POSITION SUMMARY: A Product Support Associate is the primary point of contact for customers requiring assistance with Cepheid products. As a member of the Tier 1 Technical Support Team, you provide product support to internal and external customers via phone, email and web serving as the critical first link in Cepheid’s Customer Care experience. This...

POSITION SUMMARY:  A Product Support Associate is the primary point of contact for customers requiring assistance with Cepheid products. As a member of the Tier 1 Technical Support Team, you provide product support to internal and external customers via phone, email and web serving as the critical first link in Cepheid’s Customer Care experience....

Job Summary:The Support Desk Coordinator will play a crucial role in ensuring seamless customer service and technical support for our clients. This position requires a highly organized and communicative individual who can effectively manage service tickets, prioritize tasks, and maintain a strong working relationship with technical staff.Key...

Job DescriptionJob Title: Technical Support SpecialistJob Summary:Kontak Recruitment is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving complex technical issues, and providing excellent customer...

TECHNICAL SUPPORT PRODUCT SPECIALIST (GSM) Main Responsibilities: - Quality Communication: Upholding the expected quality standard in all communication with clients, maintaining a high level of professionalism and clarity. - Resource and Knowledge Management: Ensuring the technical support team has access to necessary resources and technical knowledge to...

**Welcomed on - board to an innovative growing Company!** **This is a newly created position as part of the growth and expansion of the Company.** You are accountable for the smooth running of the **Call Centre** and the** Product Support Specialists.** Your** proven** **leadership skills **will enable you to build a strong and effective team. **To...

Professional Services Associate Consultant Give our customers a continuous sense of security. Know how to make a customer of years feel just as important as the day they signed on the dotted line? This role will provide you with an exciting opportunity to stand out in an entrepreneurial environment. It will provide scope to learn and lead in a fast-growing...

Join us to transform the way people work, everywhere. Our products are the global standard for process intelligence and automation at more than 10,000 organizations across 90 countries. You'll help customers accelerate their digital transformation, bringing them a quicker, easier, better way to work. **About the Role**: The Associate Technical Specialist is...

Professional Services Associate ConsultantGive our customers a continuous sense of security. Know how to make a customer of years feel just as important as the day they signed on the dotted line? This role will provide you with an exciting opportunity to stand out in an entrepreneurial environment. It will provide scope to learn and lead in a fast-growing...

Technical Customer Support AssociateProtecting Business from Cyber ThreatsAbout the RoleDeliver exceptional technical support to customers using Mimecast products, ensuring timely and effective issue resolution.Analyze symptoms, diagnose root causes, and implement solutions using best practices to resolve customer problems.Escalate complex technical issues...

Technical Associate Role at QuantaniteQuantanite is seeking a skilled Technical Associate to support our technical operations and ensure top-quality service delivery to our clients. As a key member of our team, you will be responsible for maintaining and troubleshooting technical systems, providing support to internal teams, and contributing to technical...

{"h1": "Support Engineer Role", "p": "We are seeking a skilled Support Engineer to join our client\u2019s South African team in Johannesburg. As a Support Engineer, you will be responsible for providing second-line technical support via phone, email, or in-person for hardware, software, network, and system-related issues on complex technical issues across...