Technical Associate
5 months ago
Your Role at Quantanite:
As a Technical Associate, you will play a pivotal role in supporting our technical operations and ensuring seamless service delivery to our clients. You will be responsible for maintaining and troubleshooting technical systems, providing technical support to internal teams, and contributing to the implementation of technical projects.
Key Responsibilities:
Technical Support: Provide first-line technical support to internal teams and clients, troubleshoot technical issues, and escalate complex problems as needed. System Maintenance: Monitor and maintain technical systems to ensure optimal performance and reliability. Documentation: Create and maintain technical documentation, including procedures, configurations, and troubleshooting guides. Project Assistance: Assist in the implementation of technical projects, including system upgrades, migrations, and integrations. Training: Conduct training sessions for end-users on new systems or technologies as required. Collaboration: Work closely with cross-functional teams including IT, operations, and project management to ensure technical solutions meet business requirements. Continuous Improvement: Identify opportunities for process improvements and contribute to initiatives aimed at enhancing efficiency and effectiveness.What We're Looking For:
Education: Bachelor’s degree in Information Technology, Computer Science, or related field preferred. Relevant work experience may be considered in lieu of formal education. Experience: Proven experience in a technical support role or similar capacity. Familiarity with troubleshooting hardware, software, and network issues. Technical Skills: Knowledge of operating systems (Windows, Linux), network protocols, and familiarity with cloud-based solutions (AWS, Azure) is advantageous. Communication: Excellent communication skills with the ability to explain technical concepts to non-technical audiences. Problem-Solving: Strong analytical and problem-solving skills with a keen attention to detail. Team Player: Ability to collaborate effectively within a team environment and across departments.Experience:
● 1-2years of experience as a technical associate
● 1 - 2 years of experience within business process outsourcing environment
Other Essentials:
-Ability to work flexible hours as required
Why Join Quantanite?
Career Growth: Opportunity to grow within a global organization at the forefront of BPO and CX innovation. Collaborative Culture: Work in a supportive and collaborative environment where your contributions are valued. Impact: Make a direct impact on client satisfaction and operational success through your technical expertise.Quantanite is committed to fostering an inclusive and diverse workplace and is proud to be an equal opportunity employer.
-
Technical Customer Support Associate
5 months ago
Johannesburg, South Africa Mimecast Full timeTechnical Customer Support Associate The legends in customer support We're looking for an exceptional customer centric individual with a solid technical background and sharp troubleshooting skills to provide support for the Mimecast Platform to IT Administrators as well as account based support to standard business contacts and Partners. As a Customer...
-
Technical Professional Services Associate Consultant
3 months ago
Johannesburg, South Africa Mimecast Full timeProfessional Services Associate Consultant Give our customers a continuous sense of security. Know how to make a customer of years feel just as important as the day they signed on the dotted line? This role will provide you with an exciting opportunity to stand out in an entrepreneurial environment. It will provide scope to learn and lead in a fast-growing...
-
Technical Product Support Associate
5 months ago
Johannesburg, South Africa PlaceTalent Full time**Summary**: Associate is responsible for Product Support to customers within the call centre and support desk environment. Associates are required to utilize the call centre management system and externally of the organization. Product Support Associates must maintain the highest standards of product knowledge as well as proficiency in written and verbal...
-
Sales Associate
3 weeks ago
Johannesburg, Gauteng, South Africa Michelle Taylor Recruitment Full timeJob SummaryWe are seeking a skilled Sales Associate to join our team at Michelle Taylor Recruitment. As a Sales Associate, you will be responsible for assisting customers in a friendly and professional manner, invoicing sales, and providing technical support for tooling, machinery, and automotive equipment.Key ResponsibilitiesAssist customers in a friendly...
-
Technical Associate
5 months ago
Johannesburg, South Africa Quantanite Full timeAbout The Team: The Support Department has a mission critical task in not only meeting our customer’s needs but doing so in the most professional and friendly manner possible. The department drives retention, increases merchant shipments by saving them time and money, and helps the business to grow profitable revenue by recommending products and services...
-
Associate Researcher
2 months ago
Johannesburg, South Africa University of the Witwatersrand Full time**About the position** - The Associate Researcher will be employed by the African Centre for Migration & Society (ACMS) at Wits University and supervised by Associate Professor Jo Vearey - This is a 24 month (2 year) contract position **Key responsibilities**: **_Research Coordination_** - The Associate Researcher work closely with the research group...
-
Technical Support Associate
2 months ago
Johannesburg, Gauteng, South Africa People Dimension Full timeJob Summary:The Support Desk Coordinator will play a crucial role in ensuring seamless customer service and technical support for our clients. This position requires a highly organized and communicative individual who can effectively manage service tickets, prioritize tasks, and maintain a strong working relationship with technical staff.Key...
-
Principal Technical Leader
1 month ago
Johannesburg, South Africa Jobted ZA C2 Full timeOverview A reputable engineering company based in Johannesburg is looking for a that’s well versed in wastewater design and contract management. Requirements: - BEng/BSc in Civil Engineering - Professionally registered with ECSA (PrEng) - 10 years’ experience in the design of Water and Wastewater utilities and associated technologies (e.g. water...
-
Customer Success Associate
5 months ago
Johannesburg, South Africa Glue Up Full time**Customer Success Associate (SaaS)** We are seeking a highly motivated and customer-centric individual to join our team as a SaaS Customer Success Associate. As a Customer Success Associate, you will play a critical role in ensuring the success and satisfaction of our SaaS customers. You will be responsible for building strong relationships, onboarding,...
-
Associate Hydrogeologist
6 months ago
Johannesburg, South Africa SLR Full timeAdvert About the Company SLR is recognized as one of the global leaders in environmental and advisory solutions, helping our clients to achieve their sustainability goals. In the process of growing our footprint around the globe, we are continuously looking for talented people to join our team and who would add value to Our Business. SLR has over...
-
Technical Support Specialist
2 months ago
Johannesburg, Gauteng, South Africa Kontak Recruitment Full timeJob DescriptionJob Title: Technical Support SpecialistJob Summary:Kontak Recruitment is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving complex technical issues, and providing excellent customer...
-
Investment Associate
4 weeks ago
Johannesburg, Gauteng, South Africa Six Sense Consulting Full timeJoin Six Sense Consulting as a seasoned Investment Associate and take your career to the next level. We're seeking a highly skilled professional with a strong background in structured finance and business finance to join our team. Key ResponsibilitiesAs an Investment Associate, you will be responsible for:Executing deal execution strategies and managing...
-
Technical Advisor
1 month ago
Johannesburg, Gauteng, South Africa Employ Africa Full timeMain Purpose of RoleThe Technical Advisor will support the Senior Technical Advisor and work with the Technical Coordinator to co-ordinate all client working groups, undertake and support research objectives, conduct data collection, contribute to policy response and form part of the team leading thought positioning aligned with the client business plan and...
-
Technical Sales
1 month ago
Johannesburg, South Africa Sumotech Full timeJohannesburg, South Africa | Posted on 02/01/2024 Sumo Tech is looking for a vibrant technical sales associate. You'll play a key role in supporting the technical team and sales team by engaging with clients, understanding their needs, and promoting our IT solutions. This position is perfect for someone with an IT degree who is eager to learn and grow...
-
Technical Support Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Quantanite Full timeTechnical Associate Role at QuantaniteAs a Technical Associate at Quantanite, you will play a vital role in supporting our technical operations and ensuring seamless service delivery to our clients. You will be responsible for maintaining and troubleshooting technical systems, providing technical support to internal teams, and contributing to the...
-
Technical Support Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Kontak Recruitment Full timeTechnical Support SpecialistAre you a skilled technical support specialist with a passion for troubleshooting and resolving complex technical issues? Do you have 3 or more years of experience in Tier 2 support and 365 administration? We are seeking a talented individual to join our client's South African team in Johannesburg and contribute to a dynamic...
-
Technical Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa Kontak Recruitment Full timeSupport Engineer Job DescriptionWe are seeking a highly skilled and experienced Support Engineer to join our client's South African team in Johannesburg. As a Support Engineer, you will be responsible for providing second-line technical support via phone, email, or in-person for hardware, software, network, and system-related issues on complex technical...
-
Technical Specialist
2 months ago
Johannesburg, Gauteng, South Africa Standard Bank Group Full timeJob Title: Technical SpecialistJob Summary:We are seeking a highly skilled Technical Specialist to join our team at Standard Bank Group. As a Technical Specialist, you will be responsible for providing technical guidance and developing solutions to business requirements. You will work closely with our business units to enable ECM capabilities and apply...
-
Hydrogeology Associate
1 month ago
Johannesburg, Gauteng, South Africa SLR Full timeJob Advertisement Company Overview SLR is a leading firm in environmental consultancy and advisory services, dedicated to assisting clients in reaching their sustainability objectives. As we expand our global presence, we are on the lookout for skilled professionals to enhance our team and contribute positively to our operations. With over 100...
-
Principal/Associate Hydrogeologist
6 days ago
Johannesburg, South Africa MSP Staffing LTD Full timeOur client is seeking a highly skilled and experienced Hydrogeologist to join their team as an Associate/ Principal Associate. You will play a crucial role in providing expert guidance and solutions for complex mining projects. Qualifications and Experience: · BSc (Hons) in Hydrogeology or related field · Pr Sci Nat registration · 10 years of experience...