Technical Customer Support Associate

Technical Customer Support Associate The legends in customer support We are looking for a highly motivated Associate Technical Support Engineer to join our global support team, and provide first-line technical support to customers using Mimecast products. In this role, you will be responsible for promptly responding to customer queries and troubleshooting...

**Summary**: Associate is responsible for Product Support to customers within the call centre and support desk environment. Associates are required to utilize the call centre management system and externally of the organization. Product Support Associates must maintain the highest standards of product knowledge as well as proficiency in written and verbal...

Summary:Associate is responsible for Product Support to customers within the call centre and supportdesk environment. Associates are required to utilize the call centre management system andexternally of the organization. Product Support Associates must maintain the higheststandards of product knowledge as well as proficiency in written and verbal...

Duties & Responsibilities Supports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further...

Duties & ResponsibilitiesSupports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further...

Glue Up is seeking a highly motivated and customer-focused individual with Customer Success Technical Support experience. As a CS Technical Support member, you will be responsible for providing technical support to customers to ensure that they are successful in using our All-in-One solution (SaaS product). You will work closely with our customer success and...

Your Role at Quantanite: As a Technical Associate, you will play a pivotal role in supporting our technical operations and ensuring seamless service delivery to our clients. You will be responsible for maintaining and troubleshooting technical systems, providing technical support to internal teams, and contributing to the implementation of technical...

Technical Customer Support AssociateThe legends in customer supportWhat you'll doProvide first-line technical support to customers using Mimecast products, ensuring timely and effective issue resolution. Analyze symptoms, diagnose root causes, and implement solutions using best practices to resolve customer problems. Escalate complex technical issues to...

**Customer Success Associate (SaaS)** We are seeking a highly motivated and customer-centric individual to join our team as a SaaS Customer Success Associate. As a Customer Success Associate, you will play a critical role in ensuring the success and satisfaction of our SaaS customers. You will be responsible for building strong relationships, onboarding,...

Technical Schedular; Supports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further...

Technical Schedular;Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating...

_**Customer & Technical Support Role**_ **Job Opportunity: Customer & Technical Support Specialist** Company: Fresh Tech Africa Location: Johannesburg **Job Type**: Full-Time (Remote) **Salary**: Skill and experience dependant **About Us**: At Fresh Tech Africa, we are dedicated to providing exceptional customer experiences through our suite of...

_Customer & Technical Support Role_Job Opportunity: Customer & Technical Support SpecialistCompany: Fresh Tech AfricaLocation: JohannesburgJob Type: Full-Time (Remote)Salary: Skill and experience dependantAbout Us:At Fresh Tech Africa, we are dedicated to providing exceptional customer experiences through our suite of products. We are seeking a dynamic and...

Join us to transform the way people work, everywhere. Our products are the global standard for process intelligence and automation at more than 10,000 organizations across 90 countries. You'll help customers accelerate their digital transformation, bringing them a quicker, easier, better way to work. **About the Role**: The Associate Technical Specialist is...

Genesis Digital, a fully remote SaaS company, wants empathetic, tech-savvy agents to provide technical support for our Customer Support department. Please note that **this role is for shift 1**, with a start time of 6:00 - 8:00 AM Pacific, M-F with the rotation of working one or two weekends out of the month. **For Romanian and South African applicants,...

Join us to transform the way people work, everywhere. Our products are the global standard for process intelligence and automation at more than 10,000 organizations across 90 countries. You'll help customers accelerate their digital transformation, bringing them a quicker, easier, better way to work.About the Role:The Associate Technical Specialist is...

Supports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further assistance Updating...

Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating customersSending...

About The Team: The Support Department has a mission critical task in not only meeting our customer’s needs but doing so in the most professional and friendly manner possible. The department drives retention, increases merchant shipments by saving them time and money, and helps the business to grow profitable revenue by recommending products and services...

**Company Information**: Domains.co.za is one of the fastest growing domain registration, website hosting and cloud solution providers in South Africa. We have been developing and delivering award-winning solutions to consumer, retail and commercial customers since 2002. We are looking for a talented, well-motivated individual of excellence for this...