Helpdesk Administrator
1 month ago
Preferred Requirements Matric IT first line/helpdesk experience IT Qualification advantage Main purpose of the position: The Helpdesk Administrator is the first point of contact for all employees seeking IT assistance. The Helpdesk Administrator will be responsible for providing Tier 1 support to employees and managing the Helpdesk ticketing system. They may also provide ongoing support to users after theyve been helped, either by answering follow-up questions or helping them learn how to use the system on their own. Duties & Responsibilities Answer helpdesk calls and provide Tier 1 support for employees. Log all helpdesk tickets into the ticketing system. Escalate tickets to Tier 2 support as needed. Follow up with employees on outstanding tickets. Close out resolved tickets. Maintain inventory of hardware and software Train employees on new software and hardware Set up new employee computer accounts. Reset employee passwords. Responding to questions about technical issues related to products or services offered by the company Coordinating with internal IT staff to resolve technical issues that cannot be solved by standard troubleshooting procedures
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Helpdesk Administrator
1 month ago
Cape Town, South Africa Datacentrix Full timeOur client in Cape Town is looking for a Helpdesk Administrator with experience in providing Tier 1 IT support and managing the Helpdesk ticketing system. Great career opportunity to add value to the team and propose improvements to support better ways of working and efficiency.Preferred RequirementsMatricIT first line/helpdesk experience IT Qualification...
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Helpdesk Support Specialist
4 weeks ago
Cape Town Northern Suburbs, South Africa Datacentrix Ltd Full timeHelpdesk Administrator Job DescriptionThe Helpdesk Administrator is the primary point of contact for all employees seeking IT assistance. This role is responsible for providing Tier 1 support to employees and managing the Helpdesk ticketing system.Duties & ResponsibilitiesAnswer helpdesk calls and provide Tier 1 support for employees.Log all helpdesk tickets...
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Helpdesk Administrator
1 month ago
Cape Town, South Africa Adzuna ZA B C2 Full timePreferred RequirementsMatricIT first line/helpdesk experience IT Qualification advantage Main purpose of the position:The Helpdesk Administrator is the first point of contact for all employees seeking IT assistance. The Helpdesk Administrator will be responsible for providing Tier 1 support to employees and managing the Helpdesk ticketing system. They may...
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Helpdesk Administrator
1 month ago
Cape Town, South Africa Data Centrix Full timePreferred RequirementsMatricIT first line/helpdesk experience IT Qualification advantage Main purpose of the position:The Helpdesk Administrator is the first point of contact for all employees seeking IT assistance. The Helpdesk Administrator will be responsible for providing Tier 1 support to employees and managing the Helpdesk ticketing system. They may...
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Administrator (Helpdesk)
2 months ago
Cape Town, South Africa Fair Cape Dairy's Full timeMain purpose of the job: The Helpdesk Administrator is the first point of contact for all employees seeking IT assistance. The Helpdesk Administrator will be responsible for providing Tier 1 support to employees and managing the Helpdesk ticketing system. They may also provide ongoing support to users after theyve been helped, either by answering follow-up...
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Helpdesk Administrator
3 weeks ago
Cape Town, Western Cape, South Africa Sanlam Full timeAbout the RoleSanlam Group Technology is seeking a skilled Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be responsible for providing technical support and guidance to end-users, addressing their queries and issues promptly.Key ResponsibilitiesConfigure BMC Helix modules, including incident management, problem management,...
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Helpdesk Administrator
2 weeks ago
Cape Town, Western Cape, South Africa Sanlam Full timeAbout the RoleSanlam Group Technology is seeking a skilled Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be responsible for providing support to our clients and ensuring maximum uptime and productivity for all users.Key ResponsibilitiesConfigure BMC Helix modules, including incident management, problem management, change...
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HR Administrator Helpdesk
5 months ago
Cape Town, South Africa Clicks Group Limited Full time**Listing reference**: 016102**Listing status**: Online- **Position summary** **Industry**:HR Services, Recruitment & Selection - **Job category**:Other : Human Resources and Recruitment**Location**:Cape Town - **Contract**:Permanent**EE position**:Yes**Introduction** - We are looking to recruit an HR Administrator to work within the HR Helpdesk department....
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HR Administrator Helpdesk
5 months ago
Cape Town, South Africa Clicks Group Limited Full timeAdvert reference: click_014000 Advert status: Online - **Position Summary**: **Industry**:HR Services, Recruitment & Selection **Job category**:Other : Human Resources and Recruitment **Location**:Cape Town **Contract**:Permanent **EE position**:Yes **Brand**:Clicks Group **Introduction**: We are looking to recruit an HR Administrator to work within...
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Helpdesk Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Datacentrix Full timeHelpdesk Administrator Job DescriptionWe are seeking a skilled Helpdesk Administrator to join our team at Datacentrix in Cape Town. As the first point of contact for all employees seeking IT assistance, you will be responsible for providing Tier 1 support and managing the Helpdesk ticketing system.Key Responsibilities:Provide Tier 1 support to employees via...
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Helpdesk Operator
5 months ago
Cape Town, South Africa Tower Group Full time**Required**: - Matric (Must) - Relevant degree or diploma Equivalent (added advantage) - A minimum of 3 years’ property experience - Strong Proficiency in relevant computer packages (MS Office) and software packages (PIMS & MyBuildings) **Responsibilities**: **Helpdesk**: - Attend to daily logged calls on the helpdesk/MyBuildings. - Logging and...
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Helpdesk Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Data Centrix Full timeData Centrix is seeking a skilled Helpdesk Administrator to provide exceptional IT support to our employees. As the first point of contact for IT assistance, you will be responsible for delivering Tier 1 support and managing our Helpdesk ticketing system. Your expertise will help employees resolve technical issues efficiently, ensuring minimal disruption to...
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Property Administrator
5 months ago
Cape Town, South Africa Secondments Recruitment Full time**Job Advert Summary**: Respond to orders, general customer inquiries, invoice questions, and customer complaints. - Logging and follow-up of complaints or other requests received from tenants for services to be rendered. - Checking and advising the PSM on the client’s mandates - Ensuring supporting documents are attached to Helpdesk/My Buildings...
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Helpdesk Operator
5 months ago
Cape Town, South Africa Clicks Group Limited Full timeAdvert reference: click_014135 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Office Support **Location**:Cape Town **Contract**:Permanent **EE position**:Yes **Brand**:Clicks Group **Introduction**: An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The...
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Helpdesk Operator
5 months ago
Cape Town, South Africa Clicks Group Limited Full time**Listing reference**: 016709**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Office Support**Location**:Cape Town - **Contract**:Permanent**EE position**:Yes**Introduction** - An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role will be based in...
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Helpdesk Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Fair Cape Dairy's Full timeMain ResponsibilitiesThe Helpdesk Administrator is the primary point of contact for all employees seeking IT assistance. This role involves providing Tier 1 support to employees and managing the Helpdesk ticketing system. The ideal candidate will have excellent customer service skills and experience working in a fast-paced environment.Key DutiesAnswer...
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Helpdesk Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Datacentrix Full timeDatacentrix is seeking a skilled Helpdesk Administrator to provide exceptional Tier 1 IT support and manage the Helpdesk ticketing system. As the first point of contact for all employees seeking IT assistance, you will be responsible for delivering top-notch support and ensuring seamless IT operations.**Key Responsibilities:*** Provide Tier 1 support to...
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Helpdesk End-user Support Technician
5 months ago
Cape Town, South Africa FROGG Recruitment Full time**Helpdesk End-User Support Technician Cape Town** Our IT Technology client is looking for a Helpdesk End-User Support Technician with 3 years plus experience. The End-User Support Technician is responsible for providing technical support to all customer end-users via the helpdesk and relevant support channels. This includes the efficient resolution of...
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IT Helpdesk Provisioning Associate
2 months ago
Cape Town, South Africa 2U Full timeAt 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full...
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Helpdesk End-user Support Technician
5 months ago
Cape Town, South Africa Armstrong Appointments Full timeCape Town - Posted 4 hours ago **Purpose** The End-User Support Technician is responsible for providing technical support to all customer end-users via the helpdesk and relevant support channels. This includes the efficient resolution of support tickets across a variety of platforms and technologies. **Terms** The position is permanent, with a focus...