Customer Service Manager

Reporting to the Sales and Marketing Line Manager, you'll play a crucial role in enhancing the efficiency and performance of our call center, crucial for our overall success. Operational Call Centre experience is a must.Your main tasks will involve fostering a high-performance environment, ensuring in-depth product knowledge, meeting productivity goals,...

Reporting directly to the Line Manager for Sales and marketing, you'll drive excellence and efficiency across the call centre, contributing significantly to our overall success. Operational Call Centre experience is essential.Your responsibilities will include cultivating a high-performance culture, ensuring unparalleled product knowledge, maintaining...

Reporting directly to the Line Manager for Sales and marketing, you'll drive excellence and efficiency across the call centre, contributing significantly to our overall success. Operational Call Centre experience is essential.Your responsibilities will include cultivating a high-performance culture, ensuring unparalleled product knowledge, maintaining...

Position: Customer Service Agent - Must be from the trucking repair industryBranch: Isando - GautengReporting Manager: Customer Service SupervisorSalary: Manage large number of incoming / outgoing calls. Generate red alerts and escalation to higher management within reasonable time frame. Building sustainable relationship and trust with customer through...

Isando - Posted 5 hours ago **Main job function** Manage large amount of incoming/ outgoing calls Assist customers with commercial vehicle breakdown issues Generate red alerts and escalation to higher management within reasonable time frame Building sustainable relationship and trust with customer through interactive communication Obtain accurate valid...

Job overview:As a member of the customer operations team you are responsible for handling customer orders. In this role you are receiving and processing orders for Agfa consumables products and equipment, dealing with customer enquiries, about product availability, order deliveries.You are involved and responsible for whole order flow from customer's...

**Job Title / Role: Country Business Unit Head - Customer Service** **Organization: Lead Country South Africa** **Location: Isando, South Africa** **Reporting Manager: Country Operating Company Head - Digital Industries South Africa** The Business Siemens is a global powerhouse in diversified engineering providing products, systems and solutions across...

**Key Outputs** - Full administration matters including personal administration - Organising, management and maintaining of diary - Scheduling of meetings, conferences, seminar etc for the department/territories where required - Screen calls and/or route queries to relevant people - Coordinate and consolidation of monthly reports for Customer Fulfilment...

Position: Customer Service Agent - Must be from the trucking repair industry Branch: Isando - Gauteng Reporting Manager: Customer Service Supervisor **Salary**: 8 000 - 10 000 - Manage large number of incoming / outgoing calls. - Generate red alerts and escalation to higher management within reasonable time frame. - Building sustainable relationship and...

Duties & Responsibilities - Correct and accurate record keeping of all communication directly or indirectly with all customers and suppliers (Transuite meeting update). - Comply to internal company policies. - Delegating orders received from customers to said controller. - Completion of tasks within time and within the allocated budget. - Responsible for...

Customer Services / Internal Sales Manager - Chemical Manufacturing - 2023-04-13 - 2023-05-13 - Permanent - PS009937 - Sales and Marketing- Gauteng, Gauteng - Monthly Cost To Company (Market related, Negotiable)- A well-established chemical co requires the above to manage the internal sales team to ensure that the customer services administrative teams are...

**Career Area**:Finance**: **Who are we?** **Job Purpose**: To support various accounts receivable management efforts for Caterpillar Financial Services Division. **Duties will include, but limited to**: - Recommends and approves account modifications and executes documents within authority. - Ensures the accuracy of accounting input and success of the...

Duties & Responsibilities Correct and accurate record keeping of all communication directly or indirectly with all customers and suppliers (Transuite meeting update). Comply to internal company policies. Delegating orders received from customers to said controller. Completion of tasks within time and within the allocated budget. Responsible for health and...

**We are currently seeking a Service and Sales Admin Manager to oversee the service activities of our division. The Service Manager will report to the Sales Manager and will be responsible for managing the service staff, directing and supervising their activities in line with Company policy and management requirements.** **Responsibilities:The Service...

**Key deliverables and outputs** **Strategic/Financial** - Clearly articulate the product offering of all divisions with the aim of consolidating the unique selling proposition of the Group. - Work closely with internal business in order to enhance current business activities to maximise results. - Ensure the development and implementation of clear and...

**VACANCY NOTICE** **MAN Truck and Bus Centre JHB** **Service Advisor** **JOB REFERENCE#: MOT230217-34** **MAIN PURPOSE**: - Ensuring all work done is accompanied by the relevant documentation by maintaining proper communication between the technical and administrative staff. **DUTIES**: - Issuing of vehicle release gate passes - 24 Hr standby -...

**Company Description** CSX Customer Services (Pty) Ltd is a third-party service provider with over 50 years of experience installing and supporting business solutions across various niche markets. Their primary objective is to provide the best possible solution to their customers. **Role Description** This full-time, on-site role is located in...

**Key Outputs** To improve Barloworld Equipment knowledge of interaction with customers through Customer Experience management to ensure Executives have the ability to make informed strategic and business decisions to increase customer loyalty across the business. - Maintain CEM data system - customer complaints and reporting - Develop and manage new...

**The Employer**: A national market leader in the Full Maintenance Fleet Leasing/Fleet Management Solutions with the Head Office based in Isando. **Location**: Isando, Johannesburg **Salary**: R900 k - R1.5 mil pa (depending on experience and qualifications) **Reporting to**: Executive: Strategy and Customer Support **Core purpose of the role**: To...

**Gauteng**, Gauteng** **R 35 000 - R 65 000 Monthly Cost To Company** **Customer Success Manager** **Go getter and ready for a new challenge?** **Duties** *** - **Increase customer loyalty/stickiness.** ***: - **Offer our own high-margin professional services.** ***: - **Differentiate with new lifecycle offers.** ***: - **Increase incremental revenue...