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Sales and Marketing Coordinator

4 months ago

Cape Town, South Africa Insphired Full time
Responsibilities:
  • Handle all sales inquiries professionally and promptly, providing rates and hotel information.
  • Take minutes during Sales and Marketing meetings.
  • Coordinate site inspections with relevant departments.
  • Send and update STO, Corporate, and FIT contracts to clients as per agreements.
  • Ensure availability of all information on the Opera system.
  • Maintain and update the Sales database, assist with sales administrative tasks, and generate reports for sales meetings.
  • Distribute and record all FIT/Group Rates using Opera, Excel spreadsheet, etc.
  • Book accommodation for sales executives' trips, including normal and barter accommodations.
  • List Sales Activities in Opera for monthly reports.
  • Handle comp/site inspection/collaboration/educational stayover requests and related bookings.
  • Assist Tour Operators with brochure contributions, arrange payments, and liaise with the Marketing Manager.
  • Liaise with the Finance department for Sales and Revenue purchasing orders, update invoices, and ensure timely payments.
  • Process sales monthly/weekly claims as per request.
  • Conduct research on marketing-related topics when required.
  • Assist in booking client meetings for the sales team.
  • Handle ad hoc duties as required, including creating manual prize letters and barter redemptions.
  • Adhere to company and departmental policies and procedures.
  • Maintain a positive work environment through compliance with quality and operational standards and teamwork.
  • Assist in monitoring social media channels across all outlets.
  • Update corporate extranet with the latest news, images, videos, blog content, etc.
  • Create and/or update corporate presentations.
  • Update and maintain the corporate website.
  • Conduct market-specific research.
  • Assist in researching the latest ecommerce/digital trends.
  • Audit online travel sites for consistency.
  • Manage branding, advertising, trade shows, company events, and promotional collateral.

Requirements:
  • Minimum of a Bachelors Degree in Business, Marketing, or a related field.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Opera system and Microsoft Office suite.
  • Attention to detail and accuracy in data management.
  • Ability to work under tight deadlines.
  • Previous experience in a similar role is an advantage.
  • Familiarity with social media platforms and digital marketing trends.
  • Knowledge of hotel industry operations.
  • Team player with a positive attitude.