Sales & Marketing Coordinator

2 months ago


Cape Town, South Africa PULLMAN Full time
Job Description

  • Helping the sales and marketing managers to improve their productivity by contacting customers to arrange site inspections and ensuring all Managers have high-quality, up-to-date support material.
  • Handling urgent calls, emails, and messages when the Cluster Director of sales and marketing is unavailable, answering customer queries, informing them of delays, issuing quotes, and scheduling and assisting with site inspection.
  • Following up on quotes and assisting with conversion.
  • Collaborating with other departments to ensure sales, marketing, queries, and events are handled efficiently.
  • Developing and maintaining online filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
  • Preparing a function sheet and coordinating pre-con and post-mortem of events.
  • Making the company's services as attractive to potential customers as possible.
  • Ensuring adherence to laws, regulations, and policies.
  • Collaborating with External Marketing Consultants to ensure that the Digital Strategy is aligned with all marketing efforts and that all collateral is aligned to promote the image of Pullman Hotel Cape Town City Centre Hotels.
  • Coordinate digital media-related queries
  • Manage Trip-advisor listing, Q&A and responds to reviews
  • Innovate, implement, and drive ACCOR local campaigns, events.
  • Manage Pullman Hotel Cape Town City Centre website with External Marketing Consultants
  • Distributing approval contracted rates, with client follow up and record or report keeping.
  • Assisting with any administration-related functions.

 


Qualifications

  • College Degree in Business or Hospitality, or related field will be an advantage.
  • Five to Seven years in a public contact position, preferably in an upscale or lifestyle brand hotel and with middle east experience.



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