Lost Property Administrator

2 weeks ago


Johannesburg, Gauteng, South Africa FlySafair Full time
Job title : Lost Property Administrator (JHB)Job Location : Gauteng, JohannesburgDeadline : March 17, 2025Quick Recommended Links
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Description

  • Collect passengers lost property from FlySafair stations;
  • Sort lost property according to time periods of loss;
  • Return identified lost property to airports for passenger collection;
  • Assist with the delivery of lost property to couriers when required;
  • Identify and track owners of lost identification documents and passports;
  • Document and categorize lost items, maintaining detailed records and logs;
  • Follow procedures for handling valuable or sensitive lost items;
  • Keep the lost and found area organized and accessible;
  • Coordinate with relevant departments or authorities (e.g., security, airlines, law enforcement);
  • Provide monthly reports on the lost property process;
  • Co-ordinate charity drives in collaboration with the Customer Care Centre Manager;
  • Assist the Call Centre Team and baggage handlers with lost property queries; Identify and track owners of lost identification documents and passports;
  • Provide assistance and information to passengers regarding lost property policies and procedures;
  • Train staff in other stations regarding lost property procedures as and when required.

Requirements

  • Grade 12 or equivalent (Essential);
  • 1-3 years' experience in Warehousing, Contact Centre or related environment (Essential);
  • Driver's license (Essential);
  • Proficient in Microsoft Office (Word, Outlook, Excel);
  • Basic understanding of warehouse principles.
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