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Property Retrieval Specialist

1 week ago

Johannesburg, Gauteng, South Africa Safairoperations Full time
Role Overview

The Lost Property Administrator is an entry-level position responsible for managing the process of collecting, sorting, and returning lost items at FlySafair stations.

Main Responsibilities:
  • Responsible for collecting lost property from designated areas;
  • Categorize and sort items by time period of loss;
  • Return identified property to its rightful owners at airports;
  • Work closely with various departments to facilitate the delivery of lost items to couriers;
  • Maintain accurate records and logs of lost items;
  • Foster a secure environment for handling sensitive items;
  • E nsure the lost and found area remains well-organized and easily accessible;
  • Liaise with relevant authorities as necessary;
  • Prepare regular reports on lost property activities;
  • Support charity initiatives in partnership with the Customer Care Centre Manager;
  • Provide support to the Call Centre Team and baggage handlers regarding lost property queries;
  • Offer expert advice to passengers on lost property procedures;
  • Promote training sessions for staff members on lost property protocols.