Relationship Manager
1 week ago
Business or commercial banking sector
Managed segments from R500 million to R1 billion
BUSINESS:
· Ensure Business Profitability and Growth in conjunction with the Operational Banker through retention, attraction, and expansion of customers in portfolio.
· Ensure approval of customers lending needs are met in conjunction with the Operational Banker through high quality applications.
· Ensure that portfolio is 100% self-funded through the attraction of correctly priced deposits.
· Successfully close cross and up-selling opportunities received from Operational Banker and own sources. Distribute further leads to internal business partners.
· Achieve Non-Interest Revenue targets.
RELATIONSHIP AND CLIENT FOCUS:
· Client Engagement by conducting contacted amount of customer visits.
· Client Satisfaction by ensuring zero valid complaints from customers.
· Continuously improve turnaround times
· Ensure no regrettable customer losses.
RISK FOCUS
· Ensuring risk metrics stay within set parameters for the portfolio.
· Support the Operational Banker in all risk related credit issues by ensuring all applicable due diligence on an application is done in accordance to the laid down credit and risk policies and guidelines of the Bank.
· AML / KYC adherence
· Market conduct/ customer experience adherence
· Completion of all compliance training
· FAIS adherence general code of conduct
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