OUTBOUND : DIALER SPECIALIST
1 day ago
OUTBOUND : DIALER SPECIALIST
We are looking for a skilled Dialer Specialist to join our team. The successful candidate will be responsible for managing and optimizing our outbound dialing system, ensuring efficient and effective customer contact. The ideal candidate will have experience with dialer software, strong analytical skills, and excellent problem-solving abilities.
Key Responsibilities:- Manage and maintain outbound dialer system, including configuration and troubleshooting- Monitor and analyze dialer performance, making adjustments to optimize results- Ensure compliance with regulatory requirements and company policies- Collaborate with sales and customer service teams to achieve business objectives- Develop and implement dialer strategies to improve customer engagement- Provide training and support to users on dialer software and best practices- Identify and resolve technical issues, escalating when necessaryÂ
Requirements:Â - 2-5 years of experience with dialer software and systems- Strong analytical and problem-solving skills- Excellent communication and collaboration skills- Ability to work in a fast-paced environment and adapt to changing priorities- Proficiency in CRM software and data analysis tools- High school diploma or equivalent required; degree preferredÂ
-
Outbound : Dialer Specialist
4 months ago
Randburg, South Africa iSON Xperiences Full time**OUTBOUND : DIALER SPECIALIST** **Key Responsibilities**: - Manage and maintain outbound dialer system, including configuration and troubleshooting - Monitor and analyze dialer performance, making adjustments to optimize results - Ensure compliance with regulatory requirements and company policies - Collaborate with sales and customer service teams to...
-
Dialer Team Leader
1 week ago
Randburg, South Africa iSON Xperiences Full timeThe Role: **Dialer Team Leader** **Number of positions: 1** **Based in Randburg** Job Summary: The purpose of this role is to build monitor and maintain all outbound dialer activity service levels across all multi-functional areas. Produce real-time performance and productivity data to support the operational management team, focusing on strong...
-
Dialer Optimization Expert
3 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeJob Title: Dialer Optimization ExpertWe are seeking an experienced Dialer Optimization Expert to join our team at iSON Xperiences. The ideal candidate will be responsible for managing and optimizing our outbound dialing system, ensuring efficient and effective customer contact.Key Responsibilities:Manage and maintain outbound dialer system, including...
-
Senior Outbound Contact Specialist
2 months ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeJob SummaryWe are seeking a highly skilled Senior Outbound Contact Specialist to join our team at iSON Xperiences. The successful candidate will be responsible for overseeing and optimizing our outbound dialing system, ensuring efficient customer contact and exceptional results.Key Responsibilities:System Management: Manage and maintain the outbound dialer...
-
Outbound Dialing Specialist
3 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeAbout the Role: As a key member of our team, you will play a crucial role in ensuring the success of our outbound dialing operations. Your primary responsibility will be to manage and maintain our dialer system, ensuring it runs efficiently and effectively.Your Key Responsibilities:Configure and troubleshoot the dialer system to ensure optimal...
-
Customer Contact Professional
3 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeiSON Xperiences is seeking an exceptional Customer Contact Professional to join our team. As a key member of our team, you will play a critical role in driving business success through efficient and effective customer contact.About the Job:Manage and maintain outbound dialing system.Monitor and analyze dialer performance.Collaborate with sales and customer...
-
Outbound Sales Development Specialists
3 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeJob DescriptioniSON Xperiences seeks an Outbound Sales Development Specialist to join our team in Randburg. This role involves selling short-term insurance products to clients through outbound telephonic calls.Main ResponsibilitiesSell short-term insurance products to clients via outbound callsAnalyze customer needs and identify potential objectionsClosing...
-
Call Centre Manager
1 week ago
Randburg, South Africa Blue Label Telecoms Full time**Responsibilities** - To lead, manage and ensure the effective and efficient operation of the Outbound Sales Call Centre - Implement divisional strategy, policies and procedures to achieve set goals (revenue targets), quality, compliance, people development and performance management through innovative solutions - Meet and exceed stipulated financial...
-
Operations Manager
7 months ago
Randburg, South Africa BluTrain Group Full timeWe are looking for a qualified and experienced Operations Manager to join our dynamic team at our Randburg Offices. To lead, manage and ensure effective and efficient day-to-day operations of the Outbound Sales Call Centre focused on marketing credit card sales. **Required Minimum Education / Training** - Relevant degree (essential) - RE5 (Added...
-
Sales Consultants
7 months ago
Randburg, South Africa iSON Xperiences Full time**Main purpose of the job**: We are looking for committed, target drive, money hungry individuals who want to build a career in a thriving call centre. You will be responsible for meeting and exceeding monthly sales targets through inbound and outbound telephonic sales. Your resilience on the dialer, coupled with your tenacity to achieve sales targets is...
-
Insurance Sales Agent
2 months ago
Randburg, South Africa iSON Xperiences Full time**Insurance Outbound Sales Agent** **Randburg** **Basic + Lucrative Commission and Incentives** **Main purpose of the job**: We are looking for dynamic, target drive, money hungry individuals who want to build a career in the call centre environment. We offer a basic salary, plus commission and other attractive incentives. You will be responsible for...
-
Outbound Telephonic Sales Agent
3 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeJob Description:iSON Xperiences is a leading provider of innovative solutions and services. We are seeking a highly skilled and experienced Vodacom Device Insurance Specialist to join our team. The successful candidate will be responsible for selling Vodacom Device insurance products and meeting and exceeding monthly sales targets through inbound and...
-
Outbound Skilled Trainer
2 months ago
Randburg, South Africa iSON Xperiences Full time**OUTBOUND TELESALES: SKILLED TRAINER** The purpose of this role is to train new hires and existing hires on the required curriculum as specified by the client. In addition to client specified training the role will be responsible for identifying training gaps and developing training to close these gaps. The Training Specialist manages the activities...
-
Outbound Telesales
7 months ago
Randburg, South Africa iSON Xperiences Full time**OUTBOUND TELESALES: SKILLED TRAINER** The purpose of this role is to train new hires and existing hires on the required curriculum as specified by the client. In addition to client specified training the role will be responsible for identifying training gaps and developing training to close these gaps. The Training Specialist manages the activities...
-
Call Centre Agent
7 months ago
Randburg, South Africa Icon AF Full timeJob Description/Specification Sales Agent/ Lead Generation **Job Title**: Sales Agent/ Lead Generation **JOB SUMMARY** The Sales Agent is **responsible for initiating and managing relationships with customers, serving** customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily...
-
Sales Agent
7 months ago
Randburg, South Africa Icon AF Full timeJob Description/Specification Sales Agent/ Consultant **Job Title**: Sales Agent/ Consultant **JOB SUMMARY** The Sales Agent at is **responsible for initiating and managing relationships with customers, serving** customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily...
-
Vodacom Device Insurance Specialist
3 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeVodacom Device Insurance Specialist:iSON Xperiences is a leading provider of innovative solutions and services. We are seeking a highly skilled and experienced Vodacom Device Insurance Specialist to join our team. The successful candidate will be responsible for selling Vodacom Device insurance products and meeting and exceeding monthly sales targets through...
-
Call Centre Agent
7 months ago
Randburg, South Africa F and G Sourcing Specialist Full timeOur client in the **Hair Care industry** is currently looking for a **Call Centre Agent **in **Randburg.** **Duties & Responsibilities**: - Obtaining client information by answering telephone calls or responding to messages left on the answer phone. - Ensuring that the clients profile and details are completed as accurately and completely as is possible....
-
Dialler Manager
5 days ago
Randburg, South Africa iSON Xperiences Full timeThe Role: **DIALLER MANAGER** **LOCATION - JOHANNESBURG** Â **JOB PURPOSE** Reports to the Head of Call Centre Operations. The dialler manager will be integral to the success of the call centre team by providing performance analysis, executing the dialing strategy and communicating with the Head of Call Centre Operations and Call Centre Managers to...
-
Funeral Cover Outreach Specialist
3 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeCompany Overview: iSON XperiencesWe are a leading provider of innovative solutions in the funeral cover industry. Our mission is to provide our clients with comprehensive and affordable funeral cover options that cater to their unique needs. We believe in building long-term relationships with our clients and delivering exceptional service that exceeds their...