New Business Development

Found in: Talent ZA 2A C2 - 2 weeks ago

Johannesburg, South Africa Isilumko Staffing (JHB) Full time

Core Purpose of the Role: The primary responsibility of the Business Development and Customer Relations Manager is to identify and capitalize on new business opportunities, ensuring a sustainable new business pipeline and revenue growth. The role involves managing operations, cultivating customer and supplier relationships, and effective reporting to internal and external stakeholders.

Key Responsibilities:

Operations:

  • Identify and assess new business development campaigns, developing business cases with potential customers.
  • Bring in new business from existing clients and establish new relationships with potential clients.
  • Participate in contract negotiations, ensuring timelines are met and long-term client goals are fulfilled.
  • Establish new contacts and leads for business development.

Customer and Supplier Relations:

  • Ensure successful onboarding of new suppliers and renewal of existing contracts.
  • Create awareness of repudiation services and support related processes.
  • Leverage the existing supplier base to increase market share.
  • Maintain open communication with suppliers, resolving queries promptly.
  • Provide training to new suppliers and ensure continuous access to systems and updates.

Reporting:

  • Develop and sustain relationships with internal and external stakeholders.
  • Expand business through consultative selling, leveraging existing customer relations.
  • Ensure sustainability of customer relations on secured projects.
  • Align customer expectations through ongoing interaction.
  • Adhere to policies and procedures to ensure compliance and minimize financial risk.

Requirements:

Academic Qualifications:

  • Matric Certificate
  • NQF7 business qualification or relevant tertiary qualification equivalent to NQF7

Work Experience:

  • 5-10 years of experience in key account management, marketing, sales, and automotive or similar fields in a medium to large company.
  • Proven experience in project management.
  • Track record of building and maintaining effective customer relations.
  • Competent knowledge of marketing strategies and tactics.
  • Basic knowledge of contract negotiations.

Knowledge:

  • Essential knowledge of Health and Safety Compliance, Automotive Sector, Existing Standard Operating Procedures, SMD, and Barloworld related policies and procedures.
  • Advantageous: Skills in relevant areas.

Skills:

  • Proficient in Microsoft Office.
  • Excellent written and oral communication skills.
  • Strong listening skills in a stressful and chaotic environment.
  • Ability to manage multiple tasks and priorities.
  • Work under pressure with attention to detail.

Personal Attributes:

  • Commitment to ethical behavior aligned with organizational values.
  • Focus on clear communication and providing feedback.
  • Results-oriented and passionate about customer service.
  • Ability to build and maintain relationships.
  • Resilient in handling stress and pressure.
  • Preference for teamwork and perseverance.

Note: Applicants with no criminal record will be considered.

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