CRM Administrator and After-Sales Coordination
4 weeks ago
Job SummaryWe are looking for a detail-oriented Digital Sales and CRM Administrator who will manage our digital Customer Relationship Management (CRM) system, coordinate lead qualification, and oversee after-sales support. This role is pivotal in ensuring a seamless sales and after-sales experience by managing communication, scheduling services, and addressing customer inquiries efficiently.Key ResponsibilitiesCRM and Sales Support•Maintain and update the CRM system with accurate client and prospect data.•Manage and track sales leads through the pipeline.•Respond promptly to incoming sales inquiries via email and phone.•Qualify leads and assign them to the relevant sales team members with detailed information.•Assist in preparing and executing email marketing campaigns.•Monitor campaign performance and provide actionable insights to the sales team.After-Sales Coordination•Manage after-sales support processes through a designated app, ensuring timely service delivery.•Monitor and schedule all maintenance and service appointments for sold equipment.•Confirm that all post-sale services are completed according to service agreements.•Handle incoming after-sales calls and inquiries, resolving issues or escalating them to the appropriate team.•Maintain a service log for each piece of equipment sold and track its service history.•Liaise with service technicians, clients, and internal teams to ensure high customer satisfaction.Performance Monitoring and Reporting•Use digital tools to monitor the performance of CRM activities, email campaigns, and after-sales service delivery.•Generate weekly reports for the Managing Director and relevant team leaders on sales, after-sales, and CRM performance.•Provide feedback and suggestions to improve sales and after-sales workflows.Customer Relationship ManagementAct as the primary point of contact for clients during the after-sales phase.Qualifications and Skills•Experience: At least 5 years in sales administration, CRM management, or after-sales coordination.•Technical Skills: Proficiency in CRM platforms (Snov.io, Xero) and after-sales apps. If not you will be required to learn and adapt in your own time•Communication: Excellent verbal and written communication skills.•Organizational Skills: Highly organized with the ability to manage multiple tasks simultaneously.•Problem-Solving: Strong problem-solving skills to address client issues efficiently.•Customer-Centric Approach: A focus on delivering an exceptional customer experience.Preferred Qualifications•Background in capital equipment of hydraulic and mechanical equipment industry.•Familiarity with service management tools or apps.•Experience in digital marketing or email campaign management.Key Competencies•Proactive and detail-oriented mindset.•Strong ability to work in a team environment while independently managing responsibilities.•Analytical mindset to use data to improve processes.•High level of accountability and reliability in managing customer relationships.What We Offer- Competitive salary and benefits.- Opportunities for professional growth and training.- A collaborative and innovative work environment.
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CRM Administrator and After-Sales Coordination
3 weeks ago
Edenvale, South Africa Zoeller Waste Trucks Full timeJob Summary We are looking for a detail-oriented Digital Sales and CRM Administrator who will manage our digital Customer Relationship Management (CRM) system, coordinate lead qualification, and oversee after-sales support. This role is pivotal in ensuring a seamless sales and after-sales experience by managing communication, scheduling services, and...
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After-Sales Support Specialist
4 days ago
Edenvale, Gauteng, South Africa Zoeller Waste Trucks Full time**About the Role:**We are looking for a skilled CRM Administrator and After-Sales Coordination specialist to join our team at Zoeller Waste Trucks.The successful candidate will have extensive experience in sales administration, CRM management, or after-sales coordination, with a strong understanding of technical skills, including proficiency in CRM platforms...
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Digital Sales Coordinator
4 days ago
Edenvale, Gauteng, South Africa Zoeller Waste Trucks Full time**Job Summary:**We are seeking a detail-oriented Digital Sales and CRM Administrator to manage our digital Customer Relationship Management (CRM) system, coordinate lead qualification, and oversee after-sales support.This role is pivotal in ensuring a seamless sales and after-sales experience by managing communication, scheduling services, and addressing...
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Customer Experience Manager
4 days ago
Edenvale, Gauteng, South Africa Zoeller Waste Trucks Full time**What We're Looking For:**As a key member of our team, you will have a proactive and detail-oriented mindset, with a strong ability to work in a team environment while independently managing responsibilities.You will be responsible for using digital tools to monitor the performance of CRM activities, email campaigns, and after-sales service delivery,...
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Automotive Sales Coordinator
5 days ago
Edenvale, South Africa Turbo Diesel Group Ltd Full time**Job Title**: Automotive Sales Coordinator **Job Summary**: **Responsibilities**: **Administrative Support**: - Manage paperwork, filing, and documentation related to sales transactions. - Handle routine administrative tasks to optimize the efficiency of the sales team. **Communication Liaison**: - Serve as a link between the sales team and other...
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Sales Agent
2 weeks ago
Edenvale, South Africa Print and Signage Full timeJob description Duties include - Cold calling - Answering calls - Calling supplied leads - Follow up calls and messages - Doing quotations for clients **Requirements**: - Minimum 1 years experience in a sales position preferably print or branding related. - Fluent in English - Multilingual in South African languages. Afrikaans will be an advantage -...
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Assistant to The Sales Manager
24 hours ago
Edenvale, South Africa Turbo Diesel Group Ltd Full time**About Us**: Wes a leading provider of aftermarket automotive parts. With a commitment to quality and customer satisfaction, we strive to meet the needs of automotive enthusiasts and professionals alike. **Key Responsibilities**: - Provide administrative support to the sales manager, including managing correspondence, scheduling appointments, and...
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Lead Generator for a Print Company
3 weeks ago
Edenvale, South Africa Print and Signage Full timeDuties include - Answering calls - Lead genertion - Calling supplied leads - Follow up calls and messages - Doing quotations for clients **Requirements**: - minimum 2 years experience in a sales position preferably print or branding related. - Fluent in English - Multilingual in South African languages. Afrikaans will be an advantage - Eexcute sales...
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Sales Operations Coordinator
1 week ago
Edenvale, South Africa Barron Full time**1. Job Purpose** The Sales Operations Coordinator plays a crucial role in supporting the Sales Office Manager by overseeing various office functions, ensuring smooth operations, and providing high-level operational and administrative support. This role requires a proactive individual who can effectively supervise sales staff in the absence of the Sales...
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Office Administrator
2 days ago
Edenvale, South Africa Autohub Edenvale Full timeAre you a multi-tasking superstar with a knack for organization and a passion for creating engaging online content? Autohub, a leading pre-owned car dealership, is on the hunt for a **dynamic Office Administrator & Digital Content Coordinator** to join our team. **Key Responsibilities** - **Frontline Operations**: Serve as the welcoming face of Autohub,...
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Internal Sales Administrator
4 weeks ago
Edenvale, South Africa Professional Career Services Full timeOur client is a global leader in climate solutions for mission-critical processes. Reporting to the Sales Manager, You will be responsible for: - Sending out quotes as requested - Capturing orders as received. - Understanding customers’ needs and identifying sales opportunities. - Explaining and demonstrating features of products and services. - Staying...
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Sales Administrator
1 week ago
Edenvale, South Africa Afripower Technology Full time**Permanent - Sales Administrator Job Listing** Job Type Permanent Job Title Sales Administrator Computer Skills MS Office Industry Retail - Wholesale City Ekurhuleni (East Rand) Province Gauteng - Receiving and processing purchase orders. - Issuing sales transaction invoices. - Verifying orders, including customers' personal information and...
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Sales and Administration
2 weeks ago
Edenvale, South Africa Strongcor Full time**Sales and Administration** **Duties and responsibilities are but not limited to**: - Quoting existing and new business clients - Getting quotes from suppliers for existing and new business clients - New Business Development (Internal and External Sales) **Requirements**: - Matric - 3 to 4 years of new business sales experience within the packaging or...
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Sales Administrator
1 week ago
Edenvale, South Africa Motus Corporation Full timeWe are lookong for a Sales Administrator will be responsible to provide a full range of sales support functions as well as assistance to the sales staff to satisfy the needs and expectations of the organizations clientele. **Position Overview**: **Specific Role Responsibilities**: - Provide administrative support to sales agents and team leaders - Handle...
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Profiling Administrator
4 weeks ago
Edenvale, South Africa Motus Corporation Full timeLiquidCapital Division is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital Division aims to creatively solve problems and add value to people by ensuring Mobility for Good. LiquidCapital Division forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry...
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Sales & Marketing Consultant
2 weeks ago
Edenvale, South Africa OBD Solutions PTY LTD Full timeAre you a driven and passionate sales professional with a knack for building relationships? Do you thrive in a target-oriented environment and enjoy exceeding expectations? If so, then this Corporate Gifting Sales Representative role might be perfect for you! Qualifications: - 1 to 2 years of sales experience in a corporate environment, demonstrably...
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Sales Administrator
4 weeks ago
Edenvale, South Africa Afripower Technology Full timeReceiving and processing purchase orders. - Issuing sales transaction invoices. - Verifying orders, including customers' personal information and payment details. - Maintaining and updating sales and customer records. - Compiling monthly sales reports. - Expediting orders through internal liaison. - Directing feedback from customers to relevant...
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Sales Office Manager
2 weeks ago
Edenvale, South Africa Barron Full time**PURPOSE** The purpose of the Sales Office Manager is to organize and coordinate office administration and procedures, to ensure effectiveness and efficiency within the sales department. **KEY OBJECTIVES** OFFICE ADMINISTRATION - Schedule meetings and appointments - Partner with HR to coordinate new recruits - Ensure all equipment is ready and functional...
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Head of Sales
3 weeks ago
Edenvale, South Africa On Line Personnel Full timeFull Time - Edenvale (Gauteng) - Posted 20 hours ago Job Position: Head of Sales Ref: 4492 Location: Johannesburg (Edenvale) **Salary**: R1 million per annum CTC commensurate with qualification and experience Qualifications / Requirements: - Matric - B Degree and/or Honours Degree or a relevant Post Graduate Qualification - Minimum of 5 to 10 years...
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Internal Sales Administrator
3 weeks ago
Edenvale, South Africa TRASA Full time_**Required Skills & Qualifications**:_ - Sales: 3+ years (required) - MS Excel: 3+ years (required) - MS Office: 3+ years (required) - Driver's License & Own Vehicle - Vehicle branding industry & signage industry: 2+ years (preferred) - Maintain multiple projects with proven results: 2+ years (required) - This is a fast-paced and dynamic work environment:...