Profiling Administrator

2 months ago


Edenvale, South Africa Motus Corporation Full time

LiquidCapital Division is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital Division aims to creatively solve problems and add value to people by ensuring Mobility for Good.

LiquidCapital Division forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders, 2. Innovation & 3. Customer Champions.

If you are seeking an exciting and rewarding opportunity, then this is the career journey you’ve been waiting for.

**Position Overview**:
To provide support to the Dealer Workshop in terms of query handling and taking calls. This position also includes upkeep of the CRM systems for both Motus and Generic branded vehicles.

**Specific Role Responsibilities**:

- Answering inbound calls from Dealer Network
- Attending to Authorisation queries on part replacements and pricing
- Query Resolution
- Support structure for Key Account Managers
- CRM Maintenance and upkeep
- CRM Audits and Sanity Checks
- Adhoc CRM exercises
- Reporting on all Dealer Queries

**Qualifications and Experience**:

- Grade 12 with Mathematics or Accounting
- Motor Industry knowledge
- Min 2-3 years in Administration experience

**Skills and Personal Attributes**:

- MS Excel - Intermediate to Advance
- MS Word - Intermediate
- Intermediate Computer Literacy a must
- CRM - End user
- Excellent communication (verbal and written)
- Good command of the English language
- Customer orientated
- Deadline driven
- Ability to work under pressure and multitask
- Attention to detail
- Team player
- Ability to work without supervision
- High Tolerance levels
- Own and live up to company values



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