Sales Operations Coordinator
3 months ago
**1. Job Purpose**
The Sales Operations Coordinator plays a crucial role in supporting the Sales Office Manager by overseeing various office functions, ensuring smooth operations, and providing high-level operational and administrative support. This role requires a proactive individual who can effectively supervise sales staff in the absence of the Sales Office Manager and contribute to key operational meetings.
**2. Job Objectives and Functions**
**Operational Support**
Assist the Sales Office Manager in overseeing the daily operations of the sales office. This includes:
- coordinating activities between departments
- addressing operational issues, and ensuring that the office environment is conducive to productivity and efficiency
**Administrative Support**
Provide high-level operational and administrative support, including:
- managing schedules,
- preparing reports,
- maintaining records, and
- handling communications.
- ensuring that all administrative tasks are completed accurately and on time
**Meeting Participation**
Stand in for the Sales Office Manager in Sales & Operations Planning (S&OP) meetings when required. This includes ensuring that:
- all relevant sales information is presented,
- decisions are effectively communicated, and action items are followed up.
**Staff Supervision**
Supervise sales staff in the absence of the Sales Office Manager. This involves:
- monitoring performance,
- addressing any immediate challenges, and
- ensuring that the team remains productive and meets its targets.
**Reporting**
- Compile daily, weekly, and monthly reports to track sales performance, key metrics, and overall office productivity
**Ad Hoc Duties**
- Handle ad hoc duties as needed to support the overall operations of the office
**Operational Support**
- Assist the Sales Office Manager in overseeing various office and sales functions.
**3. Job Requirements**
**Qualifications, Experience**
- NQF 5 Tertiary qualification in Business Management or related field (Essential)
- Sales Management 2-3 Years Experience (Essential )
- Administrative support 2-3 Years Experience (Essential)
- People Management 2-3 Years Experience (Essential)
**Knowledge, Skills, Competencies**
- Sales Processes and Operations( Essential)
- Office Administration ( Essential)
- Communication and Coordination (Essential)
- Problem-solving techniques ( Essential)
- Customer service ( Essential)
- Employee Relations ( Essential)
- Microsoft D365( Finance Module)(Essential)
- Excel ( Essential)
- Analytical (Essential)
- Conflict Management(Essential)
- Performance Management( Essential)
**Additional**
- Must be able and willing to travel
- Must be able and willing to work away from home
- Flexible working hours and travel where and when required
- South Africa citizen
**Reports to**
- Sales Office Manager
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