Internal Sales Administrator

4 months ago

Edenvale, South Africa TRASA Full time

_**Required Skills & Qualifications**:_
- Sales: 3+ years (required)
- MS Excel: 3+ years (required)
- MS Office: 3+ years (required)
- Driver's License & Own Vehicle
- Vehicle branding industry & signage industry: 2+ years (preferred)
- Maintain multiple projects with proven results: 2+ years (required)
- This is a fast-paced and dynamic work environment: 2+ years (required)
- Proficient English (written and verbal)
- Strong customer service
- Highly computer literate
- Outgoing, enjoy working with people
- Strong Communication
- Proficient mathematics arithmetic
- Networking at exhibitions, customer events etc.
- Meticulous organization
- Ability to prioritize to deliver results
- Adhere to KPI's
- Maintain and achieve agreed sales targets
- Maintain CRM System
- Accountable, responsible, honest, punctual
- Build a customer database
- **Required Experience**:_
- Develop good product knowledge and commercial/industry awareness.
- Oversee enquiries received (incl. logging enquiries, updating, amending, managing entries).
- Generate quotes and follow up quotes according to company policy in a timely manner.
- Ensure that all enquiries and quotes are properly logged ready for follow up, and that a weekly sales plan.
- Liaise with design and production staff to ensure all quotes that have been accepted/orders are adhering to

company protocol and delivered on schedule.
- Ensure that our product/service offering is maximized to existing customers and attempt cross selling.
- Assist with maintenance and development of the sales and marketing plan, to develop the customer base.
- Contribute towards the continued development of sales/marketing literature.
- Assist external sales representative(s) with processing quotations and providing costs.
- Ensure the service provided to current customers is to a high standard.
- Develop a key account management for relevant customers and ensure that they are regularly contacted.
- Provide advice and guidance to customers in selection of products or services for their projects/needs.
- Assist in the process to obtain feedback on a regular basis (e.g. quotes not accepted & reporting reasons)
- Manage customer complaints in a timely and professional manner.
- Respond promptly to customer enquires in accordance with company procedure.
- Maintain a positive and professional attitude with customers at all times.
- Build relationships with customers (keeping contact with existing and potential clients)
- Liaising with the production and design team to ensure customers’ requirements and expectations are met.
- **Required Attributes**:_
- Self-motivated, hard-working and ambitious with high standards
- Team player that can help motivate and inspire colleagues to deliver the same standards, and instill a desire to achieve company objectives/increase company revenue.
- The ability to work under pressure in a fast-paced environment
- Excellent time-management skills
- Logical, systematic, practical thinking
- Task-orientated, deadline-driven
- Amazing attention to detail
- Be teachable & willing to learn

**Salary**: R12,000.00 - R20,000.00 per month

Ability to commute/relocate:

- Edenvale, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales: 3+ Years (required)
- Microsoft Excel: 3+ Years (required)
- Microsoft Office: 3+ Years (required)
- Vehicle Branding & Signage Industry: 2+ Years (required)
- Maintain Multiple Projects (Proven Results): 2+ years (required)
- Fast-Paced & Dynamic Work Environment: 2+ Years (required)

License/Certification:

- Driver's License & Own Vehicle (required)

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